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Customer Development Manager Convenience

Job Description - Customer Development Manager Convenience

Job Description:

The Key Account / Customer Development Manager position with traditional trade is responsible for achieving profitable sales growth for Mars business customers. This role is expected to maintain strong relationships and deliver best executed customer plans with keen focus on revenue, growth, profit, product/assortment, everyday shelving, merchandising, pricing, promotions, and seasonal merchandising.


What are we looking for?

  • Bachelor’s Degree; bachelor’s degree with focus in Business Administration preferred.
  • 4 - 7 years of experience in Sales and/or Marketing within FMCG / CPG industries.
  • Prior Retail Account Management experience.
  • Fluent understanding of forecasting, Nielsen and trade management system.
  • Availability to travel 10% of time.

What will be your key responsibilities?

  • Create and execute solutions that achieve customer objectives, category leadership, and company objectives in profitability; sales growth for seasonal placement and seasonal shelving; merchandising; and pricing.
  • Influence customers to implement solutions through fact-based presentations delivering beneficial results for both customer and Mars.
  • Complete new product launches with timely and effective execution to maximize customer impact.
  • Execute all agreed-to solutions for customers with accurate / timely forecasting and detailed follow-through.
  • Manage customers trade funds that complies with internal and external requirements and continually improves effectiveness for spending.
  • Provide customers with category information and provide recommendations for category growth, customer feedback, and potential solutions.

What can you expect from Mars?

Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we’re striving to build the world we want tomorrow, today. A strong focus on learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus.

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