Delivery Manager

Adree is seeking an experienced and results-driven Delivery Manager to oversee the end-to-end execution and successful rollout of complex digital products and IT projects. In this role, you will hold ultimate accountability for project delivery within agreed timelines, scope, quality standards, and budget constraints. Operating at the intersection of business, technology, and operations, the Delivery Manager will orchestrate cross-functional teams (.NET, OutSystems, Creatio, QA, DevOps), streamline delivery processes, manage client expectations, and proactively eliminate obstacles to ensure smooth, high-impact solution delivery.

Key Roles and Responsibilities

• End-to-End Delivery Ownership: Drive and manage the full delivery lifecycle of multiple software development and digital transformation initiatives from inception to post-launch support.
• Agile Governance & Process Execution: Enforce Agile/Scrum best practices, monitoring sprint velocity, backlog health, and key delivery metrics (KPIs/SLAs) across squads.
• Stakeholder & Client Alignment: Act as the primary escalation point for project delivery; maintain transparent communication with clients, Program Managers, and executive leadership regarding progress, risks, and milestones.
• Risk Management & Blocker Removal: Identify, track, and mitigate technical, operational, and resource risks early; unblock engineering and functional teams to maintain delivery momentum.
• Resource & Financial Oversight: Partner with Resource Managers and Tech Leads to ensure optimal team composition, workload balance, budget tracking, and billability targets.
• Vendor & Third-Party Management: Coordinate with external vendors, contractors, and third-party implementation partners to align deliverables with project timelines.
• Quality & Compliance Assurance: Ensure that software releases meet rigorous Quality Assurance, security, and architectural standards prior to client handover.
• Continuous Process Improvement: Conduct sprint retrospectives and post-implementation reviews to continuously optimize delivery frameworks, operational efficiency, and team performance.

• Education
• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
• Experience
• 6–8 years of experience in IT delivery, project management, or software engineering management, with at least 3+ years in a Delivery Lead/Manager role.
• Proven track record of successfully delivering large-scale enterprise web, mobile, or digital product applications in client-facing environments.
• Skills & Competencies (Technical & Analytical + Soft)
• Delivery Frameworks: Deep mastery of Agile, Scrum, Kanban, and hybrid project management methodologies.
• Tech Ecosystem Awareness: Solid understanding of modern software development life cycles (SDLC), microservices, low-code platforms (OutSystems, Creatio), and cloud deployments (.NET, Azure).
• PM Tooling Proficiency: Advanced hands-on experience using Jira, Confluence, MS Project, and reporting dashboards to track delivery health.
• Stakeholder Management: Exceptional negotiation, conflict-resolution, and executive presentation skills.
• Data-Driven Operations: Strong analytical mindset with the ability to leverage delivery metrics (burndown charts, velocity, defect density) to drive outcomes.
• Leadership & Empowerment: Proven ability to lead, motivate, and hold cross-functional technical teams accountable without direct hierarchical authority.
• Preferred (but not required)
• Prior background as a Project Manager, Scrum Master, or Tech Lead inside software consultancies.
• Experience managing client-site or regional delivery operations across the GCC region.
• Certifications
• PMP (Project Management Professional) or PMI-ACP is highly preferred.
• Certified ScrumMaster (CSM) or SAFe Agilist (Advantage).
• Job Location
• HQ