Duty Manager (Saudi National Talent) - Front Office - Jumeirah The Red Sea

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the op ening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. 

About the Job

An exciting opportunity has arisen for a Front Office Duty Manager (Saudi National Talent) to join Jumeirah The Red Sea.

The main duties and responsibilities of this role include:

• Supervise property operations, particularly the Front Office, to ensure alignment with Jumeirah service standards and property strategy. 

• Conduct room inspections to assess availability and compliance with operational standards. 

• Coordinate activities within designated areas to improve departmental cooperation and service delivery. 

• Attending daily briefings and communication meetings to disseminate information and ensure team alignment. 

• Manage booking situations, including handling overbooking scenarios when necessary. 

• Maintain cleanliness and appearance of lobby and entrance areas, coordinating with Housekeeping and Concierge teams. 

About You

The ideal candidate for this position will have the following experience and qualifications:

• Hold Bachelor’s Degree of Hospitality or relevant field from an accredited and renowned University.

• Possess strong computer literacy, including knowledge of MS Office. 

• Have 3 – 5 years of experience in Guest Services/Public Relations/Front Office roles within the luxury hospitality industry. 

• Demonstrates adaptability and flexibility towards working shift.

• Show strong problem-solving skills.

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. 

Benefits include: 

• Supportive and inclusive work environment 

• Access to Learning & Development programmes and clear career pathways

• Opportunities for internal mobility within our global network

• Colleague discounts on food, beverage, and hotel stays worldwide

• Health care and insurance benefits

• Locally competitive salary and incentive structure

• Locally relevant benefits as determined by the property