Field Clinical Specialist

Additional Locations: N/A\n\nDiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance\n\nAt Boston Scientific, we\u2019ll give you the opportunity to harness all that\u2019s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we\u2019ll help you in advancing your skills and career. Here, you\u2019ll be supported in progressing \u2013 whatever your ambitions.\n\n \n\nField Clinical Specialist \n\n \n\nAt Boston Scientific, we\u2019ll give you the opportunity to harness all that\u2019s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we\u2019ll help you in advancing your skills and career. Here, you\u2019ll be supported in progressing \u2013 whatever your ambitions.\n\n \n\nTHIS ROLE IS BASED IN RIYADH \n\n \n\nAbout The Role: Field Clinical Specialist (FCS) provides field/remote clinical, technical \u0026 educational support to the urology accounts at KSA. Work is driven by Customer demand and pre-planned support requirements. The primary focus is with case support but using clinical expertise to influence Customer usage of the full portfolio.\n\n \n\nResponsibilities Will Include\n\n * Provides field/ remote clinical support in the areas of supporting case coverage, basic troubleshooting, programming, and patient follow-up for company products.\n * Work is driven by Customer demand and pre-planned support requirements.\n * Attend cases face to face/ remotely with our customer and advise physicians on clinical attributes / techniques associated with our products.\n * Ensure timely collection, reporting of all required medical documentation pertaining to our procedural device operation.\n * Supports Sales team to achieve projected sales goals and increase sales revenues.\n * Develops deep understanding on the workflows and specificities of each hospital \u0026 business relationships with hospital personnel (e.g., through informal conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.\n * Responds to complex and urgent customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.\n * Records customer information and activities in company\u2019s CRM system: use the system as an alignment tool with other commercial roles.\n * Provides clinical education supported with scientific evidence on product usage and customer training.\n * Excellent knowledge in OR etiquette\n * 90% of FCS time should be in the Accounts or in the OR with KOL \u0026 high Implanters.\n * Initiate a detailed Market Segmentation \u0026 Account Mapping exercise.\n * Ability to establish an action Plan by Account By Surgeon\n * Actively Exploring new business opportunities\n\n\n\n \n\nWhat We Are Looking For\n\n * 2-5 years of experience in urology and/or neuromodulation is required.\n * Experience in supporting clinically with medical devices in an OR setting.\n * Bachelor\u0027s degree\n * Good English level\n * Availability to travel extensively\n * Clinical experience with SNM implantation is preferre\n\n\n\nRequisition ID: 627230\n\nBoston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn.\n