Field Service Representative (FSR)

Job Description:

Roles & Responsibilities

• Work under PSS/GSAC management and report to the GSAC Directorate of Aircraft maintenance in HQ.

• Answer all questions related to maintenance, operations, and logistics for Aircraft and engines.

• Provide guidance on the usage of tools, testers, and equipment on the Aircraft.

• Analyze the maintenance program and provide recommendations for improvement.

• Participate in Aircraft occurrence investigations.

• Provide guidance for performing maintenance on Aircraft and associated equipment, including following up on concessions and deviations.

• Submit Field Technical Reports (FTRs) to the OEM to resolve issues pertaining to the Aircraft, engine, or equipment.

• Identify areas requiring training and specific maintenance procedures.

Qualifications, Skills & Experience

• Education/Licensing: Aerospace/Aeronautical Engineering Degree or equivalent in aviation with an EASA Part 66 or FAA License.

• General Experience: Minimum of 5 years of experience in maintenance management on rotary or fixed-wing Aircraft on-site.

• Specific Experience: Minimum of 3 years of experience as an FSR on H145 or similar platforms.

• Certification: Type rating in H145 by an approved Part 147.

  • Ability to relate Aircraft publications/MSMs and comprehend CV-FDR and Helionix software data to resolve technical matters.

  • Ability to advise on technical reasons during Aircraft investigations.

• Technical Proficiency: * Highly proficient with mechanical and avionics Aircraft systems, sub-systems, and mission equipment/tooling.

• Computer Skills: Highly proficient with Microsoft Office (Word, PowerPoint, and Excel).

Additional Requirements

• All CV information and requirements must be proven by official documentation.

• Applicants must pass the PSS/GSAC interview, held either physically or online.

• Applicants must pass security clearance from the KSA government.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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