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Fraud Consultant

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Job Description - Fraud Consultant

About the job Fraud Consultant

JOB TITLE: Fraud Consultant

TERM: 12 months

CLIENT LOCATION: SNB Jeddah head office, Al-Baghdadiyah Al-Gharbiyah, Jeddah 22233, Saudi Arabia

RELEVANT EXPERIENCE: 10-12 years of experience in fraud

MANDATORY REQUIREMENTS: Worked in a bank and has a good understanding of fraud systems. Refer to knowledge and skills section of the JD

PURPOSE OF JOB:

Fraud Consultant

TASKS

Core Responsibilities and Accountabilities
  • Provide analytics support to optimize fraud rates while keeping authorization rates at a satisfactory level
  • Be the interface between Mastercard and client fraud team and setup governance
  • Ensure fraud rule tracking and enhancing to improve False Positive and Account Detection rates
  • Assess fraud alerts
  • Improve fraud reporting to enhance Decision Intelligence capabilities
  • Enhance fraud reporting to fraud and loss database (FLD) to enhance NFS capabilities
  • Enhance fraud management reports
  • Understanding of SNB fraud monitoring systems to identify suspicious patterns in transactions and accounts.
  • Recognize transactions that have been compromised at different parts of the transaction lifecycle.
  • Recognize fraud patterns such as counterfeit, lost and stolen, manipulation of cardholders, relay, and BIN attacks.
  • Identify 3 types of fraud detection: rules-based fraud detection; profile-based fraud detection; AI based fraud detection.
  • Identify best practices when responding to suspected fraud.
  • Monitor and work the approved alerts and follow up open respective cases.
  • Communicate with FMaS team to tag alerted txns (ESS or Issuer's rules) with unreported fraud data/unworked alerts
  • Uploading updated white and blacklists on case management system
  • Maintain accurate fraud case records, track financial impact, and correctly document findings.
  • Describe Mastercard fraud reporting requirements.
  • Categorize fraud types reported to the Fraud and Loss Database.
  • Apply the criteria for fraud case prioritization.
  • Support in minimizing transactional fraud losses by effective transaction monitoring global practices abiding the policies and procedures of Fraud monitoring Unit
  • Assist in implementing effective Fraud Risk Management Framework
  • Ensure effective on job skill transfer and share knowledge of monitoring systems to the respective team
  • Periodic catch up, feedback and training to the team on latest fraud trends
  • Monitor approval rates and decline rates, analyze decline rates to improve auth rates
  • Provide MIS to management with respect to portfolio wide fraud detection performance & reporting

Knowledge and Experience
  • 10-12 years of experience in Fraud

SKILLS
  • Good understanding of Falcon system
  • Good understanding of Mastercard NFS
  • Good understanding of Mastercard DSA solution
  • Good understanding of Group IB
  • Ability to develop and implement Fraud rules while ensuring positive business performance and minimal false-positive rates
  • Worked in a bank and has a good understanding of fraud systems.
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