Guest Services Host

About Latham & Watkins

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.

About the Role

The Guest Services Host is an integral part of Latham's Workplace Experience team. This role will be responsible for providing a warm, professional welcome to the Latham offices. As the first step in a guest's journey and the face of the firm, the Host sets the stage for a positive and productive visit. This role will be located in Latham's Regional Headquarters in Riyadh.

Responsibilities & Qualifications

Other key responsibilities include:

• Welcoming all personnel and external visitors, coordinating details with building security and administration, and answering all calls and inquiries at the front desk;
• Anticipating internal and external guest needs by understanding in-office services and work areas and building and maintaining guest profiles
• Coordinating internal and external office events, reconfiguring amenity spaces, and executing the food and beverage experience
• Providing first-line technology assistance and ensuring audiovisual equipment is functioning for guest setups
• Promoting effective work practices, working as a team member, and showing respect for colleagues

We'd love to hear from you if you:

• Have the ability to foster an atmosphere of belonging and can communicate effectively
• Take a customer-centric approach to your work
• Possess the ability to utilise and navigate various technology platforms and applications
• Are able to handle confidential and sensitive information with the appropriate discretion

And have:

• Hospitality or customer service management experience
• Fluency in both Arabic and English language skills

Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes:

• Health insurance as well as group income protection and life assurance
• A pension plan
• Wellness programs
• Employee discounts
• And more!

Additionally, we have a range of programming including Global Affinity Groups, which are open to all. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), colour, religion, sex, age, national origin, veteran status (including veterans of the Vietnam era), marital status, or any other characteristic or condition protected by applicable statute. #EntryLevel #LI-MM1