Hardware Technician

Summary:

The Hardware Technician’s role is to maintain all parcel stations in a proper condition. The individual will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required, and all maintenance related to parcel stations all over Saudi Arabia.

Responsibilities:

• Installing, configuring, diagnosing, repairing, and upgrading all hardware and equipment of parcel stations.

• Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring parcel stations’ performance.

• Accurately document instances of failure, repair, installation, and removal of parcel stations. 

• Support development and implementation of new parcel stations installation.

• Maintain and clean all parcel locations including rooms and hardware.

• Monthly preventive maintenance on parcel stations and ensure all hardware is operating ahead of.

• To raise all required parts and maintenance to the required team.

• To solve all customer issues received from operations or customer service team.

• Maintain all hardware in proper condition including cameras, screens, and routers.

• Participate in all related tasks to parcel stations maintenance.

• Ensure all tools and company property are maintained.

• Visit/travel to remote areas to complete maintenance work related.

• Diploma degree in hardware’s/computers/electronics/ technical support or in related field.

• Minimum of 2 years experience in technical department or in a related field.

• Hands-on hardware troubleshooting experience.

• Ability to operate tools, components, and peripheral accessories.

• Able to read and understand technical manuals, procedural documentation, and OEM guides.

• Ability to conduct research into PC issues and products as required.

• The Iqama profession must be the same or related to the position.

Key Skills:

• Ability to use Microsoft Outlook, Excel, and Word.
• Good English skills including speaking and writing.
• Good communications skills.
• Work under pressure.