Head waiter

our client in KSA is seeking a Head waiter f The ideal candidate will be responsible for supervising a team of waiters/waitresses, ensuring the highest standards of service and customer satisfaction are met, and maintaining a professional appearance and demeanor at all times.

Benchmarks and standards:

- candidates needs to be presentable (not overweight, no teeth issues, etc.) with Excellent English communication skills.

- our Benchmarks are High-end 5 stars hotels/ High-end fine dining restaurants for all positions mentioned above.

In addition, for the Head host position we can also source from High-end Fashion retail shops (Dior, Cartier, etc.)

Responsibilities

• Train new and existing waitstaff on hospital service etiquettes and procedures.
• Coordinate and manage the team's daily schedules and workload effectively.
• Ensure that food orders are properly taken, sent to the kitchen, prepared, and served within hospital food safety guidelines.
• Monitor the dining environment, ensuring cleanliness and comfort, and handle customer complaints and concerns diplomatically.
• Maintain inventory of supplies and food, ensuring waste is minimized and promptly reported.
• Assist in the selection and hiring process of new staff, and conduct regular performance evaluations.
• Ensure all waitstaff comply with hospital food handling and safety regulations.

• Minimum of 2 years' experience in a similar role.
• Bachelor's degree or diploma in Hospitality or related field
• Experience working in a hospital or healthcare facility will be considered a plus.
• Excellent communication and interpersonal skills.
• Ability to work calmly under pressure and resolve conflicts diplomatically.
• Strong leadership and problem-solving skills.
• Excellent English communication skills.

Basis Salary from 4000 to 5000 SR.

Accommodation : provided by company.

Transportation : provided by company..

Others as per Saudi labor law