Hotel Manager (Saudi National)

The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture.



This project is not for the faint at heart. At Ennismore, we are ambitious, and this project is a perfect example of that. If you are looking to make your mark as we expand further into the Kingdom of Saudi Arabia, build an exciting hotel with lots to offer, and curate the team with some of the best and brightest in the lifestyle and luxury hospitality space, this might just be the right fit for you.

About the Role

As Hotel Manager for the pre-opening of FAENA The Red Sea, you will be responsible for leading the operational setup of the hotel, from SOP development to team recruitment, training, and departmental coordination. This is a pivotal leadership role within a dynamic and ambitious project. If you’re ready to make your mark in Saudi Arabia’s expanding hospitality landscape, join us and help shape an exciting hotel with unparalleled luxury offerings.

Key Responsibilities:

• Operational Leadership: Lead the operational setup of the hotel during the pre-opening phase, ensuring smooth execution of all activities including SOP development, team recruitment, training, and departmental coordination.

• Cross-Departmental Oversight: Provide hands-on leadership and support across all key operational departments, including Rooms, Food & Beverage, Spa, Engineering, and Housekeeping. Ensure seamless coordination between departments for a flawless guest experience.

• Collaboration with GM: Work closely with the General Manager to ensure that all hotel activities align with FAENA’s brand strategy, guest experience goals, and commercial targets. Collaborate on ensuring the hotel’s operational standards are met or exceeded.

• Brand Representation: Champion the FAENA brand values by maintaining consistently high standards of service, design sensibility, and cultural programming. Ensure these values are reflected throughout the hotel.

• Guest Engagement: Act as a key stakeholder in guest engagement, ensuring a visible, approachable presence throughout the hotel. Be invested in creating and maintaining exceptional guest journeys.

• Performance Monitoring: Monitor operational performance through key metrics, guest feedback, and internal audits. Proactively address areas for improvement to ensure continuous excellence.

• Operational Excellence: Drive operational excellence through innovative thinking, systems management, and a relentless focus on empowering teams to exceed expectations.

• Compliance: Ensure full compliance with health and safety regulations, licensing, brand standards, and local laws. Uphold the highest standards of safety and operational integrity.

• Financial Management: Support budgeting, forecasting, and P&L management to ensure profitability across all operational departments. Work with the General Manager to drive revenue and cost-control initiatives.

• Leadership in Absence of GM: Represent the General Manager in their absence, ensuring leadership continuity and decision-making. Uphold the operational integrity and overall performance of the hotel.

Qualifications:

• Saudi National with a strong passion for hospitality and service excellence.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree preferred.

• Minimum of 5-7 years of experience in luxury hotel management, with a proven track record in general management roles, particularly within high-end properties.

• Proven experience in pre-opening or opening phases, with hands-on experience in establishing operational processes and team building.

• Strong financial acumen, with demonstrated expertise in budget management, revenue optimization, and financial forecasting.

• Expertise in strategic planning and execution within the hospitality industry, with a focus on aligning operational objectives with commercial goals.

• Exceptional leadership skills, with the ability to motivate and build high-performing teams across various departments.

• Outstanding communication, organizational, and interpersonal skills, essential for fostering collaboration and strong guest relationships.

• In-depth understanding of luxury hospitality standards, brand values, and guest service excellence.

• Ability to thrive in a fast-paced, dynamic environment and effectively handle pressure while maintaining high standards.

• Knowledge of local regulations and operational compliance requirements, ensuring adherence to health, safety, and licensing standards.

What Awaits You...

• The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels but also to creating a global brand.

• The chance to challenge the norm and work in an environment that is both creative and rewarding.

• Be part of a team that is deeply passionate about creating exceptional hospitality experiences and exploring new locations with every opportunity.

• A competitive package along with plenty of development opportunities to grow within the organization.

FAENA The Red Sea is set to become a world-class destination, offering luxury accommodations, unparalleled service, and extraordinary experiences. As a member of our team, you will play a pivotal role in shaping and building the teams that will bring this iconic brand to life and ensure the continued success of the property.

If you are looking to make a significant impact on an ambitious, high-profile project and are excited to help shape the future of FAENA The Red Sea, we invite you to apply for this exceptional opportunity.