HR Operation Specialist

JOB PURPOSE

To support and execute HR operational activities while ensuring compliance with Saudi Labor Law, company policies, and internal procedures. The role is responsible for employee lifecycle management, HR administration, government relations coordination, documentation, and maintaining accurate employee records to ensure efficient HR operations and a positive employee experience.

JOB RESPONSIBILITIES

• Manage employee lifecycle processes including onboarding, probation, confirmations, transfers, promotions, and offboarding.
• Prepare and maintain employment contracts, amendments, HR letters, and employee documentation in compliance with Saudi Labor Law.
• Ensure employee records are accurate, up-to-date, and maintained within HR systems and personnel files.
• Administer employee attendance, leave management, and other HR operational processes.
• Coordinate with Government Relations (GRO) regarding employee-related government services, including GOSI, Muqeem, Qiwa, and other regulatory platforms.
• Support payroll preparation by ensuring accuracy of employee data, attendance records, deductions, and allowances.
• Monitor employee probation periods and coordinate performance review documentation with managers.
• Ensure compliance with company policies, labor regulations, and internal HR procedures.
• Handle employee inquiries related to HR policies, benefits, contracts, and employment matters.
• Assist in developing and improving HR policies, procedures, and operational workflows.
• Maintain confidentiality and security of employee information and HR records.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 2–5 years of experience in HR Operations or Human Resources.
• Knowledge of Saudi Labor Law and HR best practices.
• Experience with HR systems (Jisr, Odoo, Oracle, SAP, or similar).
• Familiarity with Qiwa, GOSI, Muqeem, and Mudad.
• Strong organizational, communication, and problem-solving skills.
• Proficiency in English and Arabic.