IMI1837 - Division Head, Soft Services

Job Family: Facilities Management and Support Services

Business Line: Facilities Management & Support Services

Department: Facilities

Closing Date: 31-Jul-2024

Job Purpose

Janitorial Services - Division Head is responsible for the daily operation of a work area and its staff. This includes supervising the cleaning of work areas, maintaining sanitation, safety, and IMI compliance standards.

Key Accountabilities

• Oversee project cleaning and sanitization staff training program and qualifications.

• Support and oversee the cleaning team’s training compliance program along with the review of corresponding training curriculum.

• Evaluate data and provide input to Site Services and Janitorial Services on cleaning staff performance and/or problem areas.

• Establish Key Performance Indicators and scores to ensure health of the program.

• Set expectations with Vendors to ensure cleaning program robustness.

• Work collaboratively with Residential, Manufacturing, Quality, Site Services, Janitorial Services, Facilities, and SHE to ensure that appropriate cleaning programs have been established for all Project areas, including uncontrolled and unclassified areas within the Residential, Manufacturing, Production Services and Spine.

• Lead in the completion of cleaning audits and assessments requirements, and full responsible of site audit readiness program regarding cleaning.

• Support SHE teams in full compliance with all SHE programs requirements.

• Partner with Environmental Quality Assurance and Quality Control to investigate all microbiological control failures and contribute to microbiological assessments of potential and actual adverse trends associated with cleaning and sanitization of site areas.

• Performs routine audits and periodic spot inspections on site cleaning operations to observe and evaluate health of the cleaning program.

Education

• Bachelor degree in a related subject

Competencies (Knowledge, Skills & Abilities)

• Solid knowledge of workplace safety regulations and procedures

• Considerable experience managing cleaning staff and preparing staffing schedules

• Ability to assess customer needs and allocate sufficient resources

• Adept at generating all necessary staffing documentation and reports

• Demonstrated proficiency in the Microsoft Office environment including Word, Excel, PowerPoint, Project, and Outlook

About Application Process If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s): 1. Resume/CV

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