Internal Sales Engineer

Job Summary

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  Drive sales growth through technical and commercial support

  
  


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  Manage inquiries, quotations, and orders efficiently

  
  


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  Maintain a high-quality sales pipeline and customer satisfaction

  
  


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  supporting our customers in improving their products and in manufacturing them even more efficiently.

  
  

Key Responsibilities

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  Respond to customer inquiries via phone, email, and digital platforms

  
  


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  Manage RFQs, leads, and opportunities with proactive follow-up

  
  


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  Prepare technical and commercial quotations including product selection

  
  


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  Process orders accurately and follow up until closure

  
  


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  Provide technical support and product guidance

  
  


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  Maintain CRM (SFDC) data and follow sales processes

  
  


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  Coordinate with external sales, engineering, service, and logistics

  
  


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  Build strong customer relationships and ensure satisfaction

  
  


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  Ability to multitask and work under pressure in a fast-paced environment

  
  


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  Take ownership of complaints, returns, and issues affecting customer satisfaction

  
  


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  Commit fully to company performance objectives

  
  


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  Perform any other duties as assigned

  
  

Skills & Competencies

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  Technical product knowledge

  
  


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  Quotation and commercial understanding

  
  


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  CRM and digital tools (SAP, SFDC, MS Office)

  
  


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  Strong communication and teamwork

  
  


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  Customer-oriented mindset

  
  


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  Time management and organization

  
  

Qualifications & Experience

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  Bachelor’s degree in instrumentation Engineering

  
  


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  1–4 years experience in sales or technical support

  
  


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  Knowledge of industrial or automation products preferred