Inventory & Commissary Coordinator (VIP Operations)

Position Summary

Manage commissary, equipment and client-item inventories (amenities, PJs, luxury goods); procure, stage and deliver items for departing flights; process offloads/returns; control stock, budgets and documentation; gather feedback and ensure clear handovers across departments.

Main Responsibilities

• Commissary management: monitor stock levels, reorder food/consumables,
  maintain storage hygiene and accurate products.


• Equipment management: track, stage, receive, inspect, and return catering
  equipment; coordinate records and requried stocks.


• Client items management: procure, store, stage and track amenity kits, PJs and
  other luxury client items; ensure presentation standards and client-specific 
  requirements are met.


• Order fulfillment & staging: pick, pack and stage commissary, equipment and client
  items per flight specifics adjust for flight changes, delays or cancellations.


• Offload & returns: process offloaded items and equipment from arrivals; inspect,
  count, reconcile and return usable items to inventory or arrange disposition.


• Inventory control & records: maintain accurate stock/location data, perform cycle
  counts, reconcile discrepancies and update inventory systems.


• Documentation & reporting: keep complete, auditable records of orders,
  movements, offloads, disposals and budget spend; produce regular reports and support audits.


• Budget & procurement support: manage internal budgets, raise purchase requests,
  proactively research local markets for product availability.


• Feedback & continuous improvement: collect client, ops and vendor feedback on
  items and processes; log issues and propose improvements.


• Cross-department handovers: perform structured handovers between shifts and
  ensure proper transfer of outstanding actions across ops, catering and 
  procurement.


• Communication & escalation: provide clear, professional email and verbal updates;
  escalate shortages, damaged goods or budget overruns per protocol.

Expected Behaviors

• Detail-oriented, process-driven and accountable.


• Clear, professional communicator; proactive in feedback and escalation.


• Collaborative and adaptable across shifts and time zones.


• Responsible with asset stewardship and budget adherence.

Performance Expectations

• Accurate, timely provisioning and staging of commissary, equipment and client
  items.


• Minimal stock discrepancies; rapid reconciliation of variances.


• Complete, auditable documentation and controlled budget variance.


• Reliable cross-department handovers and high client satisfaction.

How to handle exceptions

Escalate shortages, damaged returns, asset losses or budget overruns per protocol;
source interim supplies or delegate on-site actions when required