IT Manager

Strategy & Governance

•       Develop and
maintain a 3-year Saudi IT road-map aligned to group objectives and local
business needs.

•       Establish and
enforce policies, standards, and KPIs in line with ITIL 4, COBIT, ISO 27001,
NCA regulations, and KSA PDPL.

•       Prepare and
manage annual OPEX/CAPEX budgets; implement FinOps practices to optimise cloud
and SaaS spend.

Programme / Project Leadership

•       Lead the full
life-cycle of ICT, digital-workplace, and venue-tech projects using PMP/PRINCE2
methodology.

•       Oversee
schedules, risks, quality gates, and stakeholder reporting; achieve ≥ 90 %
on-time, on-budget delivery

•       Direct EpicXP
deployments, upgrades, and integrations.

Enterprise & Business
Applications

•       Act as local
product owner for ERP (Finance, SCM, HR), CRM (ticketing, fan-engagement), and
Epic XP modules.

•       Convert
business requirements into functional designs, lead configuration, testing,
data migration, release & change management.

•       Manage
software-asset and license compliance.

Infrastructure & Cloud
Platforms

•       Design,
implement, and operate resilient networks (LAN, Wi-Fi 6E, SD-WAN) and secure
Azure environments.

•       Maintain
Tier-1/2 data-centre, edge, and DR/BCP capabilities with ≥ 99.9 % availability.

Cybersecurity & Risk

•       Embed
Zero-Trust architecture, SOC operations, and vulnerability management;
coordinate red-team / pen-tests.

•       Own
incident-response playbooks and ensure zero critical audit findings.

•       Oversee
OT/IoT security for venue systems, broadcast/AV, BMS, and scoring.

Service Delivery & Operations

•       Operate an
ITIL-aligned service desk (incidents, service requests, problem, change,
release).

•       Deliver
modern workplace services (M365, Teams, Intune, endpoint analytics)

•       Track asset
lifecycle, refresh programmes, and e-waste compliance.

Data, Analytics & AI
Enablement

•       Partner with
regional Data teams to deliver BI dashboards and predictive analytics.

•       Support AI/ML
pilots (dynamic pricing, chatbots, demand forecasting) and transition
successful PoCs to production.

Innovation & Emerging Tech

•       Scout global
venue-tech, AR/VR, digital-twin, smart-parking, and contactless-payment trends;
run two pilots per year.

•       Promote
sustainability by integrating energy-efficient hardware and green-IT
initiatives.

Vendor & Commercial
Management

•       Draft
technical scopes, evaluation matrices, and commercials for RFPs; negotiate
contracts and govern SLAs.

•       Cultivate
strategic partnerships with telcos, hyperscalers, and specialist venue-tech
providers.

Stakeholder & Change
Management

•       Act as
trusted advisor to the Management, Venue & Event Ops, Commercial, Finance,
and Legal.

Requirements

• Education Bachelor’s in IT,
  Computer Engineering, or related field (Master’s / MBA preferred).
  
• Experience 8-12 years in
  enterprise IT; minimum 3 years in a leadership capacity delivering ERP/CRM,
  infrastructure, and live-event technology within GCC markets.
  
• Certifications (Required) PMP or
  PRINCE2 Practitioner · ITIL 4 Managing Professional · One cloud credential
  (Azure Administrator / Architect or AWS Solutions Architect) · One
  cybersecurity credential (CISSP, CISM, or ISO 27001 Lead Auditor).
  
• Certifications
  (Advantageous) TOGAF · CCNP/CCIE · FinOps Practitioner · SRE Foundations.
  
• Language Skills Fluent English;
  professional Arabic highly preferred.
  
• Nationality Open (Saudi nationals encouraged in
  support of Saudisation targets).