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IT support Officer

icon building Company : Waad Education Company
icon briefcase Job Type : Full Time
icon geo-alt Jeddah, Saudi Arabia

Job Description - IT support Officer

Description
  • Provide daily technical support and troubleshoot hardware/software issues.
  • Install, configure, and maintain computers, printers, projectors, and smart boards.
  • Support school networks, email, Microsoft 365, and educational systems.
  • Maintain IT equipment, software, and asset records.
  • Assist with classroom technology, exams, and school events.
  • Ensure basic cybersecurity, data protection, and regular system updates.
  • Manage and follow up on IT support requests and incidents.
  • Coordinate with external IT vendors when required.


Requirements
  • Bachelor’s degree in IT, Computer Science, or a related field.
  • 1–3 years of IT support experience; school experience is preferred.
  • Good knowledge of Windows, Microsoft 365, hardware, and basic networking.
  • Strong troubleshooting, communication, and customer-service skills.
  • Ability to work under pressure and support users professionally.
Original job IT support Officer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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