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Mechanical Technician

Job Description - Mechanical Technician

  • Diploma in Mechanical Engineering.
  • Must have experience with diesel engines & generators (maintenance/repair/trouble shooting).
  • Completes preventative maintenance and/or basic repair activities on engines and related components.
  • Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs.
  • Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete fewer complex repairs, including identifying and preparing required parts and tools.
  • Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
  • Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
  • Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
  • Identifies additional service opportunities with customer. Completes training in line with skill and business requirements.
  • Maintains service vehicle and tools for cleanliness and proper operation.
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