Operational Risk Assistant Manager

Who Are We

HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.

HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations.

Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank.

Job Summary: 

Support and manage operational risk and business continuity frameworks, identify and assess risks, monitor controls, maintain loss records, and ensure BCM/DR readiness. The role also supports audits, regulatory requirements, and promotes risk awareness across the organization.

Key Responsibilities: 

• Develop and maintain Risk Management and Business Continuity Management (BCM) frameworks in line with regulatory requirements.


• Identify and monitor risks using KRIs, RCSA, and loss event tracking.


• Manage the Losses Register and conduct risk and impact assessments, including BIA.


• Develop, test, and maintain BCPs and DRPs, and coordinate BCM drills.


• Review contracts and develop risk and BCM policies and procedures.


• Monitor risk and BCM readiness and report key issues to senior management.


• Deliver risk and BCM awareness and training across the organization.


• Support regulatory reviews, audits, and inspections.


• 5–8 years of total experience. 

• We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.


• We offer highly competitive compensation packages, including the potential for shares.


• We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.


• Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry.


• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.


• You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.