Operations Director

1. Operational Excellence
Implementation

• Execute the operational strategy defined by the
  COO across ISRAR’s platform of schools, colleges, training centers, and
  EdTech assets.
  
• Drive continuous improvement and process
  optimization initiatives at the asset level.
  

2. Operational Performance
Monitoring

• Track and report operational KPIs, including
  service levels, resource utilization, and academic/operational support
  metrics.
  
• Develop and implement operational dashboards for
  business units.
  

3. Facilities and Support Services
Oversight

• Oversee the management of facility operations,
  maintenance, safety, and support services across ISRAR’s portfolio.
  
• Manage third-party vendors for facility services,
  IT infrastructure, security, and support services.
  

4. Quality Assurance and Compliance

• Implement operational quality standards and SLAs.
  
• Support regulatory accreditation initiatives
  (e.g., MoE licensing, NCAAA standards).
  

5. Operational Risk Management

• Identify operational risks and support mitigation
  planning and execution.
  
• Ensure business continuity plans and emergency
  response strategies are implemented across sites.
  

6. Team and Stakeholder Engagement

• Lead a team of operations managers, site
  supervisors, and QA officers.
  
• Foster strong collaboration between operations and
  academic management teams.
  

Requirements

• Bachelor’s degree in Business Administration, Operations,
  Engineering, or Education Administration;
  
• Master’s degree (MBA or related) preferred.
  
• 12+ years of operational management experience, preferably in
  education, healthcare, or service industries.
  
• Proven
  track record of driving operational improvements across multi-site
  institutions.