Receiver

Purpose of the role:

To ensure accurate and timely receiving of goods delivered to the store, verifying product quality, validity, and documentation. The Receiver supports stock accuracy, coordinates with suppliers and security, and maintains a safe, organized receiving area in compliance with company standards.

Roles, responsibility and authority:

Receiving & Verification

• Receive deliveries using the blind receiving process, verifying all goods against purchase orders.


• Check barcodes, quantities, production/expiry dates, packaging integrity, and overall product quality.


• Ensure the presence of the Operations Manager when receiving high-value or sensitive items.


• Record all received goods in the designated registers and update actual quantities in the system.


• Perform daily system closure of receiving transactions, including receipts, returns (RTV), transfers, and invoices, ensuring accuracy and compliance with SOPs.

Returns & Transfers

• Process returns by verifying quantities, documenting reasons, and updating the system accordingly.


• Prepare and document goods for transfers between stores, ensuring correct quantities and proper paperwork.


• Coordinate with suppliers regarding rejected, damaged, or incorrect items.


• Review and finalize inter-branch transfers, ensuring system accuracy and alignment with physical counts.

Stock Accuracy & Documentation

• Support Report stock discrepancies immediately to the Operations Manager and Inventory team.


• Ensure all receiving documents—including receipts, returns, RTVs, and invoices—are accurately recorded and closed in the system.


• Maintain complete and accurate receiving records to support stock accuracy and audit trails.


• Participate in cycle counts and physical stock counts, assisting in variance investigations as needed.

Area Management & Coordination

• Maintain full control of the receiving area, ensuring it is always clean, safe, organized, and audit-ready.


• Coordinate supplier entry with the security team in line with store procedures.


• Ensure smooth flow of daily inbound deliveries by keeping the receiving area ready and properly arranged.


• Support daily receiving activities and product pullbacks as required to maintain stock availability.

Compliance & Standards

• Follow all company policies related to health, safety, hygiene, uniform standards, and secure product handling.


• Ensure proper handling and storage of perishable, fragile, and high-value goods.


• Adhere to attendance, punctuality, and professional conduct requirements at all times.

Required Qualifications:

• High school diploma or vocational/technical qualification (higher education preferred).


• Minimum 1 year of experience in warehouse, stock control, or receiving (retail preferred).


• Basic computer literacy (MS Office, POS/Warehouse systems).


• Ability to read, write, and communicate in English.