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Relationship Associate

Job Description - Relationship Associate

Description

We are looking for a Relationship Associate to lead investor relationships across both individual (B2C) and institutional (B2B) segments. This role owns the full investor lifecycle — from first conversation to long-term retention — in a fast-paced, high-growth investment environment.

Key Responsibilities

Investor Relations — Individuals (B2C)

  • Own relationships with retail investors from onboarding through reinvestment
  • Convert registered users into active investors through direct, personal engagement
  • Communicate clearly on returns, distributions, and risks — without overselling
  • Drive asset fill rates within target timelines

Investor Relations — Institutional (B2B)

  • Build and manage a pipeline of family offices, wealth managers, and institutional clients
  • Lead high-value conversations and structure tailored engagement
  • Represent Ghanem confidently in front of sophisticated investors
  • Convert institutional interest into long-term partnerships

Ownership & Operations

  • Build the investor relations function from the ground up — playbook, tools, and processes
  • Track investor feedback and turn insights into action
  • Coordinate internally with acquisitions, operations, marketing, and leadership

Key Performance Indicators (KPIs)

  • Asset fill rate (time to target)
  • Conversion rate (registered → invested)
  • Reinvestment rate
  • Institutional pipeline value
  • Investor retention and NPS


Requirements
  • 1-2 years in investor relations, wealth management, real estate, or investor-facing sales
  • Working knowledge of investment returns and the ability to explain them clearly
  • Strong commercial judgment and consultative selling skills
  • Comfortable handling both retail and institutional investors
  • High ownership mindset — comfortable building, not just executing
  • Excellent communication in Arabic and English
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