Resource Management, Specialist

Adree is seeking a highly organized and strategic Resource Management, Specialist to oversee workforce planning, resource allocation, and capacity management across all technical and non-technical delivery streams. This role serves as the central hub connecting HR/Talent Acquisition, Delivery Lead/Project Managers, and Executive Leadership to ensure optimal utilization of human capital. The Resource Manager will balance project staffing demands with individual employee skill sets, bench management, and career development, driving efficiency, minimizing downtime, and ensuring seamless project delivery across multiple client engagements.

Key Responsibilities

• Workforce & Resource Allocation: Assign, schedule, and allocate technical personnel (Developers, BAs, QAs, Tech Leads) across active projects based on skills, availability, and project priorities.
• Capacity Planning & Forecasting: Analyze pipeline demands in collaboration with Project Managers and BD teams to predict future resource needs and mitigate potential staffing bottlenecks.
• Bench & Utilization Management: Continuously monitor individual and team utilization rates, minimizing bench time and strategically assigning non-billable staff to upskilling or internal initiatives.
• Cross-Functional Collaboration: Partner closely with Talent Acquisition to communicate immediate hiring needs, and with HR to handle onboarding, transfers, and offboarding seamlessly.
• Conflict & Dependency Resolution: Proactively resolve staffing conflicts, overlapping project timelines, and skill gaps across competing project teams.
• Reporting & Analytics: Maintain and present accurate real-time dashboards on resource availability, project roll-offs, skill inventories, and team utilization metrics to executive management.
• Skills Inventory & Upskilling Alignment: Track employee skill sets, certifications, and career aspirations to align project assignments with personal growth and internal mobility.

Education

• Bachelor’s degree in Business Administration, Human Resources, Information Technology, or a related field.

Experience

• 4–6 years of experience in Resource Management, Workforce Planning, or Operations Management within an IT consulting, software house, or digital transformation agency.

Skills & Competencies (Technical & Analytical + Soft)

• Resource Optimization: In-depth knowledge of resource management principles, utilization tracking, and capacity modeling.
• Tech Ecosystem Awareness: Solid understanding of software development roles, tech stacks (.NET, OutSystems, Creatio, Front-End), and Agile delivery workflows.
• Tooling Proficiency: Hands-on experience with resource management tools, ERPs, Jira, Confluence, MS Excel (advanced), or dedicated PPM software (e.g., Float, Kantata, Smartsheet).
• Negotiation & Decision Making: Strong diplomatic and conflict-resolution skills to manage competing resource requests from different Project Managers.
• Analytical Thinking: Excellent data-driven mindset, with the ability to interpret utilization trends and forecast staffing gaps accurately.
• Communication: Exceptional interpersonal and communication skills to deal effectively with cross-functional stakeholders at all corporate levels.
  
  Job Location: HQ / On-site