Restaurant Captain Waiter - SAUDI NATIONAL (Start AUG-SEP 2024)

Job Title: Fine Dining Restaurant Captain Waiter - SAUDI NATIONAL

Place of Work: Laysen Valley, Riyadh

Deployment / Start Date: August - September 2024

Company Profile : We are a multi-award-winning, high-end cafe renowned for its exceptional coffee, exquisite pastries, and unparalleled service. We are dedicated to providing our discerning clientele with a truly luxurious and memorable cafe experience. Our commitment to quality and innovation has earned us numerous accolades and a loyal following.

Job Summary : We are seeking an experienced and charismatic Captain Waiter to lead our fine dining service team. The Captain Waiter is a critical leadership role responsible for overseeing the dining room operations, ensuring impeccable service standards, and creating memorable dining experiences for our guests. The ideal candidate will have a proven track record in fine dining, exceptional leadership skills, and a passion for delivering exceptional hospitality.

Responsibilities :

• Lead and supervise the waitstaff team, ensuring adherence to service standards, proper etiquette, and timely execution of tasks.
• Engage with guests warmly and professionally, addressing inquiries, offering recommendations, and ensuring their satisfaction throughout their dining experience.
• Oversee table assignments, reservations, and seating arrangements to optimize guest flow and ensure a seamless dining experience.
• Possess in-depth knowledge of the menu, including ingredients, preparation methods, allergens, and wine pairings, to confidently answer guest questions and offer suggestions.
• Handle guest complaints and concerns with diplomacy and tact, ensuring a positive resolution and guest satisfaction.
• Train, mentor, and motivate waitstaff, fostering a positive and collaborative work environment.
• Monitor and maintain the smooth flow of service, coordinating with the kitchen staff to ensure timely delivery of dishes and address any potential issues.
• Proactively identify opportunities for upselling and suggestive selling to enhance the guest experience and maximize revenue.
• Assist with inventory management, scheduling, and other administrative tasks as needed.

Qualifications :

• Will be ready and available to start by August - September 2024
• Can speak English well, and Arabic (preferred)
• Minimum of 3 years of experience as a waiter/waitress in a fine dining or upscale restaurant environment, with at least 1-2 years in a supervisory or leadership role.
• Strong leadership and communication skills, exceptional interpersonal skills, ability to work under pressure and multitask, excellent problem-solving abilities, and a passion for providing exceptional service.
• In-depth knowledge of fine dining etiquette, wine and beverage pairings, food safety regulations, and restaurant operations.

Job Types: Full-time, Permanent

Application Question(s):

• IMPORTANT: THIS RECRUITMENT CAMPAIGN IS FOR OUR SOON TO OPEN LUXURY CAFE IN LAYSEN VALLEY, RIYADH. IF YOU ARE AVAILABLE AND READY TO JOIN OUR COMPANY BY AUGUST - SEPTEMBER 2024, YOU MAY PROCEED WITH YOUR APPLICATION BY ANSWERING ALL THE PRE-SCREENING QUESTIONS BELOW. INCOMPLETE OR NO ANSWER APPLICATIONS WILL NOT BE CONTACTED. ENGLISH CV WITH A PHOTO IS REQUIRED WHEN APPLYING FOR THIS ROLE. NO PHOTO, NO INTERVIEW.
• Will you be ready or available to join our company by August - September 2024? Yes or No?
• In which country are you currently located?
• Which country are you from? (Nationality)
• What is your age right now?
• Did you work for a HOTEL or FINE DINING restaurant in any GCC country before? Yes or No? If Yes, in which country and what was your position?
• Do you speak and understand conversational Arabic? Yes or No?
• Have you read and confirm the job description that we mentioned for this role? Yes or No?
• How much is the MINIMUM monthly salary (full package / all in) that you will accept for this role? SAR ______
• PLEASE CHECK YOUR INDEED INBOX / MESSAGES REGULARLY FOR JOB APPLICATION STATUS AND OR INTERVIEW INVITATIONS.