Retail and Training Manager KSA

About
the Role

A leading automotive organization is hiring a Retail and Training
Manager to support its dealer network across KSA. The role focuses on
enhancing showroom performance and building the capability of sales teams
through structured training and ongoing coaching.

Key
Responsibilities

• Support dealer outlets across
  KSA in delivering sales targets, CSI goals, and high -quality customer
  experience.
  
• Develop and conduct sales,
  product, and soft skills training tailored to the Saudi market.
  
• Conduct regular dealership
  visits to observe customer interactions, identify gaps, and coach teams on
  the floor.
  
• Ensure adherence to brand
  retail standards, showroom layout guidelines, and customer journey
  processes.
  
• Work with dealer management to
  roll out performance improvement plans and follow -up on execution.
  
• Localize training content and
  tools to reflect market needs, cultural nuances, and new product
  introductions.
  
• Measure and report training
  impact using KPIs such as conversion rates, CSI, and test -drive
  performance.
  
• Coordinate with central Sales,
  Marketing, and HR teams on national campaigns, launches, and
  capability -building programs.
  

Requirements

• Minimum 5–7 years of experience
  in the automotive industry in KSA, with a focus on retail operations,
  training, or sales management.
  
• Strong understanding of KSA
  customer behaviour and dealer network dynamics.
  
• Proven track record in training
  design and delivery, with strong facilitation and coaching capability.
  
• Excellent communication and
  interpersonal skills, with the ability to engage and influence dealer
  principals and sales teams.
  
• Strong analytical and reporting
  skills, comfortable working with KPIs and performance dashboards.
  
• Fluency in Arabic is a must;
  good command of English is also required.
  

Personal
Attributes

• Field -focused, energetic, and
  highly organized professional.
  
• Strong people developer with a
  collaborative, service -oriented approach.
  
• Able to work independently,
  travel frequently within KSA, and manage multiple stakeholders and
  projects simultaneously.