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Retail and Training Manager KSA

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Number of Applicants

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Job Description - Retail and Training Manager KSA

About
the Role


A leading automotive organization is hiring a Retail and Training
Manager to support its dealer network across KSA. The role focuses on
enhancing showroom performance and building the capability of sales teams
through structured training and ongoing coaching.

 

Key
Responsibilities

 

  • Support dealer outlets across
    KSA in delivering sales targets, CSI goals, and high -quality customer
    experience.

  • Develop and conduct sales,
    product, and soft skills training tailored to the Saudi market.

  • Conduct regular dealership
    visits to observe customer interactions, identify gaps, and coach teams on
    the floor.

  • Ensure adherence to brand
    retail standards, showroom layout guidelines, and customer journey
    processes.

  • Work with dealer management to
    roll out performance improvement plans and follow -up on execution.

  • Localize training content and
    tools to reflect market needs, cultural nuances, and new product
    introductions.

  • Measure and report training
    impact using KPIs such as conversion rates, CSI, and test -drive
    performance.

  • Coordinate with central Sales,
    Marketing, and HR teams on national campaigns, launches, and
    capability -building programs.



Requirements


  • Minimum 5–7 years of experience
    in the automotive industry in KSA, with a focus on retail operations,
    training, or sales management.

  • Strong understanding of KSA
    customer behaviour and dealer network dynamics.

  • Proven track record in training
    design and delivery, with strong facilitation and coaching capability.

  • Excellent communication and
    interpersonal skills, with the ability to engage and influence dealer
    principals and sales teams.

  • Strong analytical and reporting
    skills, comfortable working with KPIs and performance dashboards.

  • Fluency in Arabic is a must;
    good command of English is also required.

 

Personal
Attributes

 

  • Field -focused, energetic, and
    highly organized professional.

  • Strong people developer with a
    collaborative, service -oriented approach.

  • Able to work independently,
    travel frequently within KSA, and manage multiple stakeholders and
    projects simultaneously.



Original job Retail and Training Manager KSA posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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