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Retail Sales Supervisor

icon building Company : Greenthumbs
icon briefcase Job Type : Full Time

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Job Description - Retail Sales Supervisor

Duties and Responsibilities

Strategic Duties
1. Achieve budgeted sales targets for all brands/categories of ARF.
2. Achieve product distribution in all trade channels as per the recommended portfolio to optimize sales & increase market share.
3. Maintain wastage under budgeted level to optimize margins.
4. Ensure all TC/ credit customers are in line with company policy to avoid any financial loss to company.
5. Set/ review targets for salesmen to achieve overall target objective of the area.
6. Retain/ negotiate for existing/ new shelf space to maintain market dominance.
7. Ensure product hygiene & freshness in all trade channels to achieve optimum customer satisfaction & product quality.
8. Ensure all staff members are equipped with the required skills & knowledge to optimize the team productivity & performance.
9. Motivate and encourage his team to optimize individual potential & productivity.
10. Conduct effective & regular meetings to review performance and provide feedback.
11. Ensure excellent relationships with allocated customers are achieved and outlet coverage of designated area is of the optimum standard.

Activities :
  • Conducting effective session endorsement with Salesmen/ Assistant salesmen & review performance on a daily basis & ordering of products& (advance ordering) by reviewing with Salesmen orders and ensuring it’s completed by cut off time everyday.
  • Performing & morning duty& to ensue all sales vans go to market on time and to provide support to any issues faced by Salesmen at the time of leaving the depot.
  • Setting/ reviewing targets for Salesmen on a regular basis to ensure the sales/ growth objective is achieved
  • Commencing new routes/ reviewing existing coverage to optimize resources.
  • Conducting route ride/ field assessment for all salesmen in his area.
  • Conducting route audit & customer satisfaction survey. 
  • Reporting product complaints by having a vigilant check during market coverage.
  • Placing racks and stands in best in flow locations which builds improved potential sales and review performance, maintain accurate asset records and agreements.
  • Planning and implementing in store promotions.
  • Monitoring Merchandiser & activities to ensure high standards of market hygiene and implementation of planogram.
  • Launching new product/ SKU in line with marketing guidelines.
  • Providing timely feedback and market reports to the management.
  • Negotiating/ renewing LTA & temporary display contracts with customers.
  • Collecting outstanding credit/ TC wherever necessary.
  • Accompanying depot accountant for TC audit.
  • Maintaining a vigilant check on staff activities to avoid any cases of fraud or misconduct.
  • Ensuring all staff comply with company hygiene/ quality policy & safety guidelines.
  • Ensuring time sheets are sent for all staff on time for correct payment of salary.
  • Planning and execution of staff holiday on time as per personnel policy.
  • Conducting TNA and training as per annual calendar & field assessment findings.
  • Maintaining all records/ SQA forms as per quality policy.
  • Planning/ following journey cycle as approved by Line Manager.
  • Continually looking for new customers/ business & check on competitor activities.
  • Monitoring staff welfare/ accommodation standards & network with logistics on any pending issues.


Requirements

Required Educational Level and Certificates:
  • Management diploma/ degree in sales & marketing
Required Experience: Minimum 2 years sales experience in Supervisory role in van sales environment preferably FMCG business

Preferred:
1. 2 -3 years experience in Supervisory role in van sales environment.
2. Experience in handling sales operation supported by any computerized program/ ERP package.
3. Key account handling experience.

Required Professional Knowledge:
1.Supervisory skills.
2. Numerate & analytical.
3. Communication & interpersonal skills.
4. Basic Computer Skills

Benefits

  • Family Visa will be provided.
  • Medical Insurance and Travel tickets (once in a year) would be provided to the candidate, (Wife and 2 Kids)
  • 30 days paid leave in a year.
  • Commission based on target achievement.


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