Sales & Account Manager

We're seeking an enthusiastic Sales Account Manager to manage the commercial and operational relationship for Sabre Travel Network in Eastern Province - Saudi Arabia. The position requires a customer-centric thought process as well as advanced sales skills.

Responsibilities

• Under general supervision, responsible for interfacing with customers prior to and/or after sale
• Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner
• Pre-Sale: analysis of customer inquiries to determine appropriate product literature and pricing schedules; influencing production and shipping schedules; recommending price changes based on company/customer relationship; recognizing new business opportunities
• Post-Sale: resolving production scheduling, shipping or invoicing problems; determining validity of warranty claims and scheduling repair resources; changing production and shipping schedules; and recognizing add-on business opportunities
• Provides account management, service and consulting to existing, new and conversion clients, includes selling products/services/solutions to benefit the customer and increase productivity
• Establish and manage an effective business relationship with customers/associates via innovative strategies to maximize sales and/or bookings
• Looking after out of base customers which required high level of mobilization and travel across KSA
• Product positioning to internal and external customers
• Establishes positive relationship and results in order to solidify renewal opportunities.
• Any other duty assigned by the Area/Country Manager
  
  

Requirements

• Bachelor degree required
• Minimum 3 years related work experience
• Good understanding of the travel distribution industry and/or IT
• Experience with GDS
• Experience in managing business relationships and driving growth with customers
• Experience creating presentations and conducting webinars
• Experience with presenting company story and products to a customer and measuring customer success
• Experience in up-selling products to customers and reaching sales goals
• Experience with negotiating contracts/pricing
• Strong time management, multi-tasking, and organizational skills
• Strong communication skills (written and verbal).
• Strong interpersonal skills, internal and external, and ability to communicate at all levels.
• Analytical capability using MS office and Excel in particular
• Fluency in English, Native Arabic