Sales Coworker

·Actively approach customers who you see require additional help. You identify their needs by asking the right questions and advise them on the best solutions for their homes to exceed their expectations.

·Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.

·Keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA

basic merchandising standards are in place at all times to give customers a

positive shopping experience.

·Convey passion about IKEA products and actively learn about their features and benefits, and

you share this knowledge with customers and colleagues.

·Understand the store and department action plans. You take responsibility for Department goals

and know how you contribute.

·Actively offer all the services available in the IKEA store to help customers make informed

choices, which results in a better shopping experience for them.

·Lead and/or support the implementation of planned commercial activities involving your department throughout the store.

·Ensure you maximize

sales whilst maintaining profitability by knowing and actively steering towards

the top- selling and prioritized products (e.g. overstock/övertag).

·Demonstrate the ability to analyze and adjust sales space capacities based on system parameters

(sales location management) to secure high stock availability.

·Familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.