Number of Applicants
:000+
Fast Exact is your one stop solution for allyour transportation and shipping We have more than 30 years ofexperience providing fast and exact transportation solutions withon-time and dependable service to hundreds of companies of all FastExact provides Expedited, dedicated truck Hot-shot We maintain thelatest in technology and equipment to ensure your shipments arriveon time, every time, across the city or across the Our dispatcherscontinually monitor and track your shipments from pick up untilTime Critical and Guaranteed Expedited Air and ground Services inUS and We operate trucks and vans from coast to As an AccountCoordinator, you play a critical role in executing business for ourYou ll build relationships with clients and partner with DedicatedAccount Leaders and the Capacity teams to ensure clients needs areYou will leverage our proven processes and innovative technologyplatform to manage shipments and solve challenging problems for our
Responsibilities:
Respond to clientswith a sense of urgency to provide an excellent customerexperience
Communicate shipment updates proactively andaccurately, ensuring a client-centric approach
Scheduleappointments via phone, email and company website
Trackand trace shipments promptly to best serve ourclients
Audit load information for accuracy andcompletion
Build and develop relationships with clients toensure continued partnership
Proactively identifyopportunities to improve operational efficiency
Analyzeclient inquiries and provide quality and timely insights andupdates to your clients
Required:
High schoolequivalency
Excellent verbal and written communicationskills
Self-motivated work style
The ability towork in a fast-paced environment
Strong attention todetail and follow-up skills with experience identifying andresolving problems
Demonstrated customer serviceetiquette, grace under pressure, active listening and commitment toexcellence
Ability to establish priorities and managemultiple activities to meet deadlines
Strong interpersonalskills including tact, diplomacy and flexibility to workeffectively with carriers, management, various departments andclients
Light physical activity performing non-strenuousdaily activities of an administrative
Benefits:
401(k)
Dentalinsurance
Disability insurance
Employeeassistance program
Employee discount
Flexiblespending account
Health insurance
Lifeinsurance
Paid time off
Professional developmentassistance
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