Sales Representative

Leadership that prioritizes a people-first culture makes a company a great place to work. Employees feel valued, appreciated, and connected, which fosters trust, respect, and open communication. Sika achieve higher employee engagement, attract top talent, and minimize unwanted turnover, contributing to better business success.

1. Essential Duties & Responsibilities

            Include the following, while other duties may be assigned thereafter:

1. Sales

• Achieve and exceed sales, profitability and collection targets.
• Establish a quality customer base.
• Closely interact with customers, understand and identify their needs.
• Demonstrate products on site to customers and establish their suitability to customers’ needs.
• Identify, well in advance, upcoming projects.
• Convey customer feedback to appropriate levels of management, especially feedback of technical nature.
• Fully investigate and ascertain credibility of a new customer before appointment. To adhere the prescribed procedures for appointment including completion of “Customer Profile” form.
• Ensure satisfactory level of after sales service.
• Attend promptly to customer complaints and provide satisfactory solutions.
• Clearly understand and adhere to the warranty policy.
• Closely interact with consultants and contractors.

1. Collection

• Communicate credit period and payment terms to customers clearly.
• Assist the debt collector whenever so called upon.
• Ensure completeness of sales documentation, which will be a pre-requisite if a receivable turns doubtful and legal action is required to be taken.

1. Sales Administration

• Initiate steps to procure products required through Central Logistics Coordinator / Regional Sales Manager.
• Ensure timely delivery of goods to customers.
• Ensure submission of quality certificate / data sheet / product brochures, wherever necessary.
• Ensure submission of invoice and other related documents to customers without delay.

1. Qualifications & Experience (Competencies Required)

1. 1. Educational Credentials  

– (BA/BBA) in Civil Engineering Chemical Engineering, Industrial Engineering or another related field.

1. 1. Work Experience

• Minimum of 4 yrs of related experience

1. 1. Language Skills

• Ability to communicate clearly, read and write effectively; in English and Arabic.
• Bilingual Arab native speaker.

1. 1. Computer Skills

• To perform this job successfully, an individual should have a good level of computer skills
• MS Office Package, Internet software and Inventory software.

1. 1. Other Skills and Abilities

• Ability to effectively work in a multi-gender, multi-national work team; whilst displaying particular sensitivity towards cultural and ethnic differences.                             
• Excellent planning, analytical and organizational skills.
• Ability to understand, interpret and anticipate operating environment.

Skills:

• Self-motivated
• Knowledge in Facade and curtain wall market
• Problem solving abilities
• Excellent communication in Arabic and English
• Teamwork and team building
• Interpersonal skills
• Strong negotiations skills
• Working under pressure

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training.  We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.