Sales technical support representative

educationalqualifications:

Bachelor's degree ininformation technology, business, or relatedfield.
communication skills:

Excellentcommunication skills that allow communicating with customers,understanding their needs, and providing solutionseffectively.
Understandingtechnology:

Good technical knowledge toeffectively guide customers and respond to their inquiries relatedto technical products or services.
Customer supportexperience:

A background in customer support orcustomer service is helpful to better understand their needs andhow to deal with them.
Technicalskills:

An ability to understand the techniquesof the products or services provided and the ability to explainthem in a simple and effective way.