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Senior CRM System Engineer (Microsoft Dynamics 365)-Saudi National ONLY

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Job Description - Senior CRM System Engineer (Microsoft Dynamics 365)-Saudi National ONLY

We are looking for an experienced Microsoft Dynamics 365 CRM Specialist to join our team. The ideal candidate will bring strong technical expertise, hands-on CRM customization skills, and the ability to translate business needs into innovative CRM solutions.

Key Responsibilities

  • Design, configure, and maintain Microsoft Dynamics 365 CRM modules (Sales, Customer Service, Marketing, etc.).
  • Customize entities, fields, forms, workflows, business rules, and dashboards to meet business requirements.
  • Integrate Dynamics 365 with third-party systems and internal databases using Power Platform, Azure Logic Apps, Power Automate, and custom APIs.
  • Develop plug-ins, JavaScript web resources, and custom workflows using .NET/C# and TypeScript/JavaScript.
  • Perform CRM system upgrades, patch management, and performance tuning.
  • Provide end-user support, system training, and documentation.
  • Partner with business stakeholders to gather requirements and translate them into effective CRM solutions.
  • Implement security roles, data access levels, and user management following best practices.
  • Monitor system health, perform regular audits, and ensure CRM availability and reliability.

  • Minimum 5+ years of hands-on experience with Microsoft Dynamics 365 CRM.
  • Proficiency in customizing Dynamics 365 using Power Platform, Power Apps, Power Automate, and Dynamics SDK.
  • Strong knowledge of C#/.NET, JavaScript, FetchXML, REST/OData APIs, and Azure Services.
  • Experience with data migration, integration tools (KingswaySoft, SSIS), and reporting using Power BI.
  • Solid understanding of CRM functional modules, customer lifecycle, and sales automation.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Fluent in English (Arabic is a plus).
Original job Senior CRM System Engineer (Microsoft Dynamics 365)-Saudi National ONLY posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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