Senior Product Lead

 About Sweater

Sweater is redefining the car care industry in the GCC. Through our on-demand and scheduled mobile car wash platform, we serve thousands of customers daily across both B2C and B2B channels. Our platform seamlessly connects customers, service partners (SSPs), and corporate clients to deliver convenient, trusted, and scalable car care services — all powered by our in-house technology.

Role Overview

As Senior Product Lead, you will be the first dedicated product leader at Sweater. You will work closely with leadership to shape the product vision, set the roadmap, and execute initiatives across B2C, B2B, and supply-side (SSP) operations. You’ll partner with Engineering, Marketing, Operations, and Business Development to drive growth, retention, operational efficiency, and new business channels through world-class product experiences.

This is a high-impact, strategic & hands-on role for someone who thrives in fast-moving environments and wants to build the product foundation of a category-defining company.

• 3–6+ years of experience in Product Management with a proven track record in consumer apps, marketplaces, or on-demand services.
• Experience working in or closely with growth / marketing teams on funnels, retention, and monetization.
• Strong understanding of API integrations, B2B productization, or platform business models.
• Excellent analytical skills — comfortable making decisions based on data, not guesswork.
• Fluent in product discovery, UX thinking, and agile execution.
• Exceptional communication and cross-functional leadership skills.
• Experience in GCC / MENA markets is a strong plus. Arabic proficiency is an advantage but not required.

Key Responsibilities
1. Product Strategy & Roadmapping

• Define and own the product vision and roadmap across B2C (App), B2B integrations, and SSP operations.
• Prioritize initiatives based on business impact, customer needs, and scalability using frameworks like RICE/ICE.
• Translate strategic goals into actionable product plans.

2. B2C Growth & Retention

• Optimize customer journeys from signup to first booking, bundle purchase, and renewal.
• Lead experiments to improve conversion funnels, ARPU, LTV, and reduce churn.
• Collaborate with Marketing on growth loops, referrals, pricing experiments, and personalization.

3. B2B Productization & Integrations

• Work with Business Development to productize new B2B revenue channels (parking lots, APIs, white-label solutions).
• Translate partnership deals into scalable, repeatable product features and backend logic.
• Ensure smooth integrations and high partner satisfaction.

4. Supply-Side (SSP / Biker App) Optimization

• Collaborate with Operations to improve the SSP app experience — routing, SLA compliance, idle time reduction, and operational efficiency.
• Identify and prioritize features that increase capacity utilization and service quality.

5. Execution & Cross-Functional Leadership

• Lead product discovery, define clear PRDs, wireframes, and work closely with Frontend, Backend, QA, and Data teams.
• Foster strong collaboration between Product, Tech, Marketing, and Ops.
• Establish agile product rituals: planning, reviews, retrospectives, and experimentation cycles.

6. Data-Driven Decision Making

• Work with the Data Analyst to build proactive insight loops: funnels, retention cohorts, pricing sensitivity, supply metrics.
• Define and track core product KPIs, turning data into prioritization and iteration decisions.

 Why Join Sweater

• Be the first product leader at a rapidly scaling tech company.
• Directly shape the product direction and user experience for thousands of daily users.
• Build a category-defining platform in a fast-growing GCC market.
• Work alongside visionary leadership with a clear strategic roadmap.
• Freedom to experiment, innovate, and create meaningful impact.