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Senior Sales Account Manager

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Job Description - Senior Sales Account Manager


Job Summary:
To manage strategic client accounts, oversee complex
sales opportunities, and ensure long -term relationship building with key
customers. The Senior Account Manager also mentors junior account managers and
contributes to high -level business development initiatives.

Taskes and Responsibilities :


1.
Sales & Account Operations
  • Follow up on all ongoing and high -value deals and ensure
    strategic and timely closures.

  • Lead complex sales opportunities and expand key and
    strategic client accounts.

  •  Own the preparation and review of large -scale quotations,
    renewals, and framework agreements.

  • Oversee delivery, logistics, and execution for critical
    client projects.

  • Manage escalations related to shipments, delivery delays,
    or vendor commitments.

  • Negotiate pricing, commercial terms, and discounts
    directly with vendors and distributors.


2. Client
Relationship Management
  • Act as the primary relationship owner for strategic and
    high -revenue clients.

  • Conduct executive -level meetings and regular account
    review sessions.

  • Develop long -term account plans focused on growth,
    renewals, and retention.

  • Build trusted -advisor relationships with decision -makers
    (IT, Finance, Procurement).

  • Lead and manage DEMO and PoC engagements for complex or
    strategic opportunities

3. CRM
& Documentation

  • Ensure accuracy, quality, and forecasting reliability of
    CRM data for assigned accounts.

  • Analyze sales KPIs, pipeline health, and revenue
    projections.

  • Prepare detailed reports and forecasts for management
    review.

  • Guide Account Managers on proper CRM usage and
    documentation standards.


4.
Internal Coordination & Follow -up

  • Lead coordination with Presales, Operations, Finance, and
    Management for strategic deals.

  • Act as an escalation point for internal and
    client -related issues.

  • Mentor and support Account Managers in managing
    opportunities and client communications.

  • Collaborate closely with sales leadership on priorities
    and targets.

5.
Business Development & Growth

  • Identify new
    markets, verticals, and strategic growth opportunities.

  • Develop and
    strengthen long -term partnerships with key vendors and technology partners.

  • Contribute to
    improving sales processes, tools, and customer engagement strategies.

  • Play a key role in
    high -level client events, executive briefings, and strategic promotions.



Requirements

Qualification (Education/Work Experience):

  • Bachelor’s degree in Business Administration,
    Information Technology, or a related field.

  • Minimum of 4–6 years in B2B IT sales or account
    management in the Saudi market.

  • Experience in managing sales cycles, client portfolios, and cross -functional
    coordination..

  • Strong knowledge of the company’s solution areas: Data
    Centers, Microsoft Cloud, Cybersecurity, Networking.

  • Solid understanding of the Saudi medium -sized business
    market.

  • Strong, communication, and negotiation skills.
  • Fluency in Arabic and English.
  • Proficient in CRM systems and Microsoft Office tools.


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About the Company

Samawave Solutions

SamaWave is the Best IT Solutions company that provide consultancy and executes high level business projects while taking care of your budget.

Read more about the company

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