Senior Software Tester (ERP & CRM) - Banking Domain

Job Summary

We are seeking a detail-oriented Software Tester with solid experience in ERP and CRM systems within the banking domain. The role involves ensuring the quality, reliability, and compliance of banking systems by performing comprehensive testing activities across functional, integration, and regression levels.

The ideal candidate will have strong business understanding of banking processes, excellent testing skills, and experience working in regulated financial environments.

Key Responsibilities

• Analyze business and functional requirements related to ERP and CRM banking systems.
• Design, prepare, and execute test cases, test scenarios, and test scripts.
• Perform functional, system, integration, regression, and UAT testing.
• Validate end-to-end banking workflows (loans, accounts, payments, CRM customer journeys, etc.).
• Identify, log, track, and follow up on defects using defect management tools.
• Ensure data accuracy, system integrity, and compliance with banking regulations.
• Collaborate closely with business users, developers, and project managers.
• Support User Acceptance Testing (UAT) and post-production validation.
• Prepare test reports, defect summaries, and test closure documents.

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• +5 years of experience in software testing (ERP & CRM preferred).
• Strong experience in banking systems and financial applications.
• Hands-on experience testing ERP systems (Finance, GL, AP, AR, etc.).
• Hands-on experience testing CRM systems (customer onboarding, servicing, complaints, sales).
• Strong understanding of banking business processes.
• Experience with test management and defect tracking tools (e.g. JIRA, HP ALM).
• Ability to write clear test cases and documentation.
• Excellent analytical and problem-solving skills.

Preferred Qualifications

• Experience with Core Banking integrations.
• Knowledge of SQL for data validation.
• Experience in Agile / Waterfall environments.
• Banking or financial institution background is highly preferred.

Soft Skills

• Strong communication skills.
• Attention to detail.
• Ability to work under pressure and meet deadlines.
• Team player with a proactive mindset.