Senior Trainer

Job Description
Job Description:
Senior Trainer should be capable and experienced within Human Capital Development/ Customer Service /Retail Sales /Hospitality industry.
Duties and Responsibilities:
• Expert in using TNA with measurable ROI.
• Plan, facilitate, and deliver workshops for qualifying & development training programs.
• Execute, recommend, develop, and assist in implementation of programs designed to enable the organization to meet its objective.
• Develop, organize, and continually update training manuals, visual aids and other training materials.
• Research & implement new training techniques, exercises, and utilize appropriate educational technologies to enhance learning.
• Implement a sustainable plan of programs.
• Propose new ideas to improve the training planning and implementation process.
• Ensure exceptional quality of service through consistent standard training, development, and coaching.
• Selection of course materials, instructional equipment, and educational resources.
• Utilize appropriate training & educational technologies to enhance learning.
• Ensure safe and efficient operations at all times.
• Financial awareness to manage net revenue, expenses and ROI of training activities.

Desired Candidate Profile

Profile:
Qualifications
Qualifications:
• A Bachelor Degree of a related major, Hospitality & Tourism, Business administration, Sales & Marketing.
• Minimum 5 Years of Training and Human Capital Development Experience.
• Strong writing and editing skills in both Arabic and English languages.
• Strong presentation and persuasion skills.
• The ability to inspire, motivate and demonstrate excellent Customer Service & sales techniques.
• Human Resources/ Talent development Diploma or equivalent.
• Expert in Instructional designing and gamification.
Special Training/ Certification:
• Train the Trainer Certification.
• Certified Coach ICF- ICI
• Certified Hospitality Trainer CHT
• Certified Assessor
Job Requirments:
• Riyadh City Residence.
• Having or capable to obtain TVTC Trainer Permit.
• The ability to deliver training through video conferencing, webinars and other online methods using software and electronic hardware.
• Excellent time management and organizational skills.
• The ability to work in a fast-paced environment, handle stress and give supportive and constructive feedback.
• Solution oriented with a can do attitude
• Strong analytical abilities.
Education:
Bachelor of Hotel Management(Hotel Management), Bachelor of Business Administration(Management)
Gender:
nm
Nationality:
Any Nationality