Solution Sales Senior Specialist - Business Application

Alnafitha IT is a leading independent
provider of IT services and solutions in Saudi Arabia, founded in 1993.

As a fully Saudi -owned company, we have
established ourselves from a startup business to a market leader, offering a
comprehensive range of IT solutions tailored to meet the unique requirements of
our clients.

Our expertise spans across various domains,
including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we
deliver strategic IT solutions that drive digital transformation and
operational excellence to our clients.

With over 30 years of experience, Alnafitha
IT has successfully completed more than 4,000 projects, serving over 3,000
satisfied customers, and collaborating with 65+ partners.

Our commitment to excellence is evident in
our customer -centric approach, which emphasizes engagement, collaboration, and
a relentless pursuit of quality in every interaction

Our vision is to be the Kingdom's most
customer -centric provider for digital transformation and consultation,
fostering innovation and excellence in all our solutions. We are dedicated to
optimizing operational efficiency and ensuring effective resource utilization
to enhance customer satisfaction and profitability

Job Summary/Objective

Key Responsibilities

•       Products Sell & Consultation

• Engage new customers and
  markets through targeted outreach, ensuring expansion of the customer base and
  brand visibility.
  
• Consult with existing
  customers to strengthen relationships, ensure in -depth product knowledge, and
  maximize utilization.
  
• Interpret client business
  processes and recommend tailored application solutions that deliver measurable
  ROI.
  
• Represent the company as
  a trusted advisor, ensuring technology investments translate into business
  value.
  
• Maintain awareness of
  product developments and market trends, ensuring clients receive timely,
  relevant insights.
  

•       Sales Targets Achievement

• Achieve and exceed
  defined sales and profitability targets, ensuring growth across key product
  lines.
  
• Validate sales strategies
  against market opportunities, ensuring competitive positioning and sustainable
  revenue streams.
  

•       Client Requirements Analysis

• Engage with clients to
  interpret business needs, ensuring solutions are tailored to unique contexts.
  
• Conduct structured needs
  assessments to capture technical and functional requirements accurately.
  
• Adapt product offerings
  to diverse operational environments, ensuring seamless integration.
  
• Document and translate
  client requirements into solution specifications, ensuring clarity and reducing
  risk.
  
• Ensure scalability and
  maintainability of solutions, safeguarding long -term client value.
  

•       Customer Relationship Management

• Provide comprehensive
  support across customer engagements, ensuring seamless experiences and
  satisfaction.
  
• Ensure customized
  solutions meet specifications, delivering innovative and effective outcomes.
  
• Collaborate with
  technical and product teams to enhance customer satisfaction and drive sales.
  
• Integrate customer and
  stakeholder feedback into solution development, ensuring continuous
  improvement.
  

•       Cross -functional Collaboration

• Work closely with technical,
  presales, and product teams to develop viable solutions
  
• Facilitate internal discussions to
  troubleshoot, optimize, and validate solution approaches to identify and
  resolve potential challenges early, improving efficiency and reducing risk of
  delays or rework
  

•       Internal Tools and Systems

• Use internal tools to create, manage,
  and track proposals and solutions to ensure efficient proposal development,
  solution tracking, and timely follow -up, improving delivery accuracy
  
• Maintain accurate records of client
  engagements and project milestones to enable seamless project tracking, enhance
  transparency, and support informed decision -making
  
• Leverage CRM and sales platforms to
  enhance productivity and workflow to streamline sales processes, reduce manual
  effort, and ensure consistent customer engagement management.
  
• Apply analytics and reporting tools
  to evaluate performance, ensuring strategies are refined for optimal outcomes.
  
  

Requirements

Qualifications

• Education: Bachelor's
  degree in business administration, Information Systems, or related field.
  
• ITIL Foundation (preferred), Inbound Sales (must), and Sales Enablement
  (must).
  
• Professional certifications in ERP/CRM platforms
  
• Experience: 4 -6 years of
  experience in sales or a related position.
  
• Sales experience in IT Service Management, Cloud and Infrastructure,
  Unified Communications, Cyber Security, or Business Applications.
  
• Hands -on experience with CRM software and account management systems
  
• -Skilled in leading conversations with high -potential customers
  
• Excellent communication & presentation skills
  
• Proficiency in developing and presenting solutions that meet customer
  requirements & strategy, and leading deal execution through closure