Solution Sales Specialist - (Zoho Business Applications)

• Effectively maintains and retains existing customers by building long-term relationships.        
  
• Meets assigned targets for profitable sales growth in assigned product lines.
  
• Lead demand-generating marketing activities in the assigned market for the assigned product specialty.
  
• Establish productive, professional relationships with key personnel in assigned customer accounts.
  
• Coordinates the involvement of company personnel, including business development, support, service, marketing, customer success and management resources, in order to meet account performance objectives and customers’ expectations.      
  
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
  
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
  
• Prepare weekly, monthly, quarterly and annual reports and forecasts.
  

Requirements

• Bachelor’s degree in Computer Science, Business Administration equivalent.
  
• ITIL Foundation (preferred)
  
• Inbound Sales (preferred)
  
• Sales Enablement (preferred)  
  

• Minimum of 2-4 years’ experience in – business applications or related position.
  
• Sales experience at Zoho business application or similar technologies (Microsoft Dynamics, Salesforce, NetSuit, etc...)
  
• Ability to articulate the value of business software to prospective customers over the phone and through demonstrations.  
  
• Understanding of sales performance metrics.
  
• Strong negotiation skills with a problem-solving attitude.
  
• Customer-centric and good listener.
  
• Ability to contribute consistently and positively in a high-paced, fast-changing, and sometimes unpredictable work environment.
  
• Articulate verbal communication, professional business writing and presentation skills.
  

• High sense of responsibility and ownership, acting like owner in what you do.  
  
• Exceptional communication and presentation skills.
  
• Being able to work on your own or in a team.
  
• Being able to work to tight deadlines.
  
• Ability to maintain composure during stressful situation.
  
• Handling many tasks & responsibilities.
  
• Fluent in Arabic and English.