Technical & Quality Engineer Equipment and Support

o   Technical hotline

o   Technical advice, by phone and email

o   Answer customer questions and complains

o   Case processing

o   Decisions regarding technical inquiries related to equipment

o   Prepare technical notices for the intranet.

o   Planning, supervising and generating and maintaining the documentary file referring to maintenance and internal & external calibrations of equipment.

o   Training

o   Participate in holding courses, distance learning, and internal/external.

o   Quality & HSQE

o   Support in planning audits (internal and external)

o   Support in internal audits, administrative and on location.

o   Follow-up on deviations (basically related to equipment)

o   Participate in external audits, (among other things start-up)

o   In collaboration with the Technical Manager, ensure that Applus meets requirements for ISO certification.

o   Support in the preparation/maintenance of internal regulations.

o   Support to carry out the implementation of the HQSE policy basically related to equipment.

o   University graduate preferably in engineering (Electric, mechanics or electronic)

o   Proficient in Office 365

o   Minimum of 3-5 years of technical department experience. Experienced user in Microsoft Office tools

o   English and Arabic speaking and writing