Technology Service Specialist (Saudi National Only)

What can you expect as a FedEx team member?

• Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are.  We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

" Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"

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Core Technical Skills

• Networking Knowledge: Understanding of network infrastructure (LAN/WAN, TCP/IP, VPN); Cisco certification is a strong plus.
• Hardware Support: Ability to troubleshoot and maintain workstations, printers, and peripheral devices.
• Server & Systems Administration: Experience with Windows Server, Active Directory, DNS, DHCP.
• Cloud & Productivity Tools: Familiarity with Microsoft 365 (Exchange, Teams, SharePoint) and related services.
• Security Awareness: Basic knowledge of cybersecurity principles and compliance standards.

Service & Operational Skills

• Procurement Lifecycle Management: Handling IT hardware/software purchasing, vendor coordination, and inventory control.
• Incident & Problem Management: Strong troubleshooting and root cause analysis skills.
• Documentation: Ability to maintain accurate records of configurations, processes, and support tickets.

Project & Collaboration Skills

• Project Management: Ability to plan, execute, and monitor IT projects (certifications like PMP or ITIL are a plus).
• Teamwork & Communication: Effective collaboration with cross-functional teams and clear communication with stakeholders.
• Customer Service Orientation: Strong focus on user satisfaction and service quality.

Analytical Skills;Problem Solving Skills;Judgement & Decision Making Skills;Influencing & Persuasion Skills;Interpersonal Skills