Threat Intelligence Analyst

Relocateto Malta Dynamics CRM Techno Functional Consultant (Consulting/Big4)

Aboutthe Client
Our Clientis a Microsoft Gold Partner and leader in Microsoft softwareimplementations for medium to largeorganisations, providing their clients with the ability to keep upwith the ever-changing digital world byimplementing Microsoft s Enterprise Resource Planning (ERP)and Customer Engagement (CE) software fromthe Microsoft Dynamics 365 (D365) software

RoleOverview
The DynamicsCRM Techno Functional Consultant is a core team member of ourClient s customer delivery of Microsoft Dynamics 365 centered Theconsultant will be involved in the business processes and solutiondesign and will be hands on configuring and customising theimplementation of Dynamics CE solutions working with both onshoreand offshore development The position may require business

Theteam is focusing on advisory, implementation and support servicesthat relate to the implementation and subsequent maintenance ofMicrosoft Dynamics 365 (CE, F&O, BC) This will include thedelivery of these systems and also engagements relating toIndependent Programme Assurance where third parties are deliveringsuch

Thisis a dynamic and exciting opportunity to join a growing newbusiness area within an established and market leading

JobType: FullTime
Full VISA andRelocation Support isIncluded

Requirements

• AUniversity graduate with relevant degree within a computing orbusiness discipline;
  
• MicrosoftDynamics CRM Certifications (2016, D365) aredesirable;
  
• Strongfunctional knowledge and understanding of Microsoft Dynamics CRMcovering a wide spectrum of industries andsectors;
  
• Minimum6+ years of relevant and proven end to end implementationexperience in Dynamics CRM configuration, customization, standardor customized workflows, dashboards, forms, views, integration,plugin development, report development is amust;
  
• Detailedknowledge and understanding of all areas within Customer Engagementincluding Sales, Marketing, Customer Service, Field Services, andProject ServiceAutomation;
  
• Workingknowledge of the Power Platform (Power Apps, Automate, PowerBI);
  
• Goodunderstanding of Dynamics 365 Common Data Service and Common DataModel including the customisations and development of Business DataModels for differentsolutions;
  
• Goodunderstanding of Microsoft Dynamics CRM Accelerators, industrytemplates and
  
• Broadunderstanding of software development lifecycle, developmentmanagement, release management, data migrations, cut-over planningand hypercaresupport;
  
• Knowledgeof Azure DevOps & CI/CD is aplus;
  
• Knowledgeand understanding of .NET framework including extensive experiencewriting and C# code (not just limited to plugins/custom workflows)is a
  

Responsibilities

TheCRM Techno Functional consultant will work with the ConsultingServices department to implement various modules of Dynamics CRMworking closely with client teams and businessstakeholders:

• Provideguidance and mentorship (technical/professional) to groom otherteam members;
  
• Representthe company s Microsoft Business Solutions team in a professionaland positive manner at all
  
• Proventrack record of successful maintenance or end to end implementationof a number of solutions for medium/ large customers, preferablyacross a number of business verticals ( healthcare, finance,insurance);
  
• Provenability to develop a clear understanding of clients needs and theability to incorporate them into a solution following effectivedesignapproach;
  
• Experienceof consultancy roles in softwaredelivery;
  
• Experiencein a delivery-orientated IT environment using waterfall, agile andDevOpsmethodologies;
  
• Adeptat business requirement analysis, solution design, development,system verification and deploymentstrategies;
  
• Abilityto see the bigger picture and suggest solutions both within andoutside the currentimplementation;
  
• Experiencein creation of demos, supporting pre-sales activities is anadvantage;
  
• Businessprocess mapping, Fit Gap analysis, work package estimation, workbreakdown structure, modelling and documentationknowledge;
  
• Excellentunderstanding of Dynamics CRM DB Schema and Business Data Modelincluding the customisation and development of Business Data Modelsfor differentsolutions;
  
• Organise,execute, manage and document workshops, meetings and requirementssessions with the client representatives, project stakeholders,business analysts and consultingteam;
  
• Interfaceeffectively with other members of the consulting team to arrive atbest in class solution, and provide a sustainable and scalablesolution architecture and application to meet client srequirements;
  
• Deliverhigh quality business and software solutions & services toclients ensuring the implementation of best practices based onMicrosoft Dynamics standards and supported configuration/customizations;
  
• Ensurecompleteness in meeting business requirements and takeaccountability for project deliverables including and not limitedto project documentation, solution design, performance,reliability, testing featuresetc;
  
• Deliverall consultancy and configuration work according to our projectmethodology, ensuring that all software applications areimplemented successfully according to the SLA: on time and onbudget;
  
• Maximizeusage of OOB features and provide technical design ordevelop/customize solution approach for identifiedgaps;
  
• Contributeto activities as required including technical presales, buildingdemo and proof of concept solutions for various clientpresentations; Proactively skilling up on new versions andtechnology stack to be futureready;
  
• Workon the creation of Dynamics 365 solutions and industrytemplates;
  
• Meetand exceed customer expectations of business knowledge, skills andbehaviour; Be a trusted advisor for our clients and help to providesolutions which can be upgradeready;
  
• Proactivelyidentify business/ project/ technical/ support risks and providesuggestions to mitigate or communicate asnecessary;
  
• Proactivelycommunicate progress updates to relevant parties both formally andinformally;
  
• Supportpractice development activities such as defining, solutioning andconfiguring industry specific solutions; Be an active member oftechnical and design working groups within thepractice;
  
• Inall activities, ensure timely completion of internal processes andmandatorytrainings;
  
• Drivefor process improvement, feature reusability and other initiativesto maximize efficiency indelivery;
  
• Carryout additional duties as may occur from time to time as instructedand agreed by the management team orsupervisors;
  

Benefits

MicrosoftBusiness Solutions Overview

OurClient s Microsoft Business Solutions team is committed to provideIT solutions and managed services to their clients, in order tohelp them accomplish their technology enabled transformation Thisis carried out in collaboration with other companies of the groupas well as selected business Their work focuses on ERP/CRMSolutions, eCommerce, Bespoke/Custom Development and Integration

Bethe change and make the Join our talented and successful team andmake the leap into the

Forthis exciting opportunity our client has put together a greatpackage that combines a competitive salary with a bundle of extras,including business travel allowances and medical insurance for youand your

Weare looking forward to hearing fromyou!

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BlackpenRecruitment is a global recruitment agency that targetsEuropean, African and American Markets with headquarters based inMalta and Cape

AUniversity graduate with relevant degree within a computing orbusiness discipline; Microsoft Dynamics CRM Certifications (2016,D365) are desirable; Strong functional knowledge and understandingof Microsoft Dynamics CRM covering a wide spectrum of industriesand sectors; Minimum 6+ years of relevant and proven end to endimplementation experience in Dynamics CRM configuration,customization, standard or customized workflows, dashboards, forms,views, integration, plugin development, report development is amust; Detailed knowledge and understanding of all areas withinCustomer Engagement including Sales, Marketing, Customer Service,Field Services, and Project Service Automation; Working knowledgeof the Power Platform (Power Apps, Automate, Power BI); Goodunderstanding of Dynamics 365 Common Data Service and Common DataModel including the customisations and development of Business DataModels for different solutions; Good understanding of MicrosoftDynamics CRM Accelerators, industry templates and Broadunderstanding of software development lifecycle, developmentmanagement, release management, data migrations, cut-over planningand hypercare support; Knowledge of Azure DevOps & CI/CD is aplus; Knowledge and understanding of .NET framework includingextensive experience writing and C# code (not just limited toplugins/custom workflows) is a Responsibilities The CRM TechnoFunctional consultant will work with the Consulting Servicesdepartment to implement various modules of Dynamics CRM workingclosely with client teams and business stakeholders: Provideguidance and mentorship (technical/professional) to groom otherteam members; Represent the company s Microsoft Business Solutionsteam in a professional and positive manner at all Proven trackrecord of successful maintenance or end to end implementation of anumber of solutions for medium/ large customers, preferably acrossa number of business verticals ( healthcare, finance, insurance );Proven ability to develop a clear understanding of clients needsand the ability to incorporate them into a solution followingeffective design approach; Experience of consultancy roles insoftware delivery; Experience in a delivery-orientated ITenvironment using waterfall, agile and DevOps methodologies; Adeptat business requirement analysis, solution design, development,system verification and deployment strategies; Ability to see thebigger picture and suggest solutions both within and outside thecurrent implementation; Experience in creation of demos, supportingpre-sales activities is an advantage; Business process mapping, FitGap analysis, work package estimation, work breakdown structure,modelling and documentation knowledge; Excellent understanding ofDynamics CRM DB Schema and Business Data Model including thecustomisation and development of Business Data Models for differentsolutions; Organise, execute, manage and document workshops,meetings and requirements sessions with the client representatives,project stakeholders, business analysts and consulting team;Interface effectively with other members of the consulting team toarrive at best in class solution, and provide a sustainable andscalable solution architecture and application to meet client srequirements; Deliver high quality business and software solutions& services to clients ensuring the implementation of bestpractices based on Microsoft Dynamics standards and supportedconfiguration/ customizations; Ensure completeness in meetingbusiness requirements and take accountability for projectdeliverables including and not limited to project documentation,solution design, performance, reliability, testing features etc;Deliver all consultancy and configuration work according to ourproject methodology, ensuring that all software applications areimplemented successfully according to the SLA: on time and onbudget; Maximize usage of OOB features and provide technical designor develop/customize solution approach for identified gaps;Contribute to activities as required including technical presales,building demo and proof of concept solutions for various clientpresentations; Proactively skilling up on new versions andtechnology stack to be future ready; Work on the creation ofDynamics 365 solutions and industry templates; Meet and exceedcustomer expectations of business knowledge, skills and behaviour;Be a trusted advisor for our clients and help to provide solutionswhich can be upgrade ready; Proactively identify business/ project/technical/ support risks and provide suggestions to mitigate orcommunicate as necessary; Proactively communicate progress updatesto relevant parties both formally and informally; Support practicedevelopment activities such as defining, solutioning andconfiguring industry specific solutions; Be an active member oftechnical and design working groups within the practice; In allactivities, ensure timely completion of internal processes andmandatory trainings; Drive for process improvement, featurereusability and other initiatives to maximize efficiency indelivery; Carry out additional duties as may occur from time totime as instructed and agreed by the management team orsupervisors;