Commercial Manager

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Job Description - Commercial Manager

LVMH’s Beauty activities benefit from exceptional dynamism that relies on both the longevity and development of key lines and on the boldness of new creations.

The brands cultivate what makes them unique and is guaranteed to make them stand out for their devotees in a highly competitive global market. The success of the Beauty division depends on finding the right balance between major historic Houses such as Parfums Christian Dior, Parfums Givenchy, and Guerlain, and young brands with strong potential like Benefit Cosmetics, Fresh and Make Up For Ever.

All are driven by the same values: a quest for excellence, creativity, innovation, and perfect mastery of their image.

LVMH Beauty Middle East manages 9 different brands including Parfums Christian Dior, Guerlain, Make Up for Ever, Givenchy, Kenzo, Loewe, Acqua Di Parma, Benefit Cosmetics and Maison Francis Kurkdjian. LVMH P&C Middle East oversees an area of 47 countries in the Middle East, Europe, Africa, and India with subsidiaries and agents’ structures.

YOUR MISSION

As Commercial Manager, you will be responsible for leading and driving the commercial strategy and operations across the market. You will play a pivotal role in achieving sales targets, maximizing profitability, and strengthening brand presence in the local market channels such as boutiques and department stores. Your primary focus will be on developing and implementing effective strategies, managing key accounts, and fostering relationships with stakeholders to optimize revenue and market share.

Your main responsibilities in this role include:

  • Develop and execute the commercial strategy aligned with the company's overall objectives.
  • Identify growth opportunities, market trends, and competitive insights to drive business expansion and increase market penetration.
  • Conduct market research and analysis to understand customer preferences, demands, and behaviors in the market.
  • Collaborate with cross-functional teams to develop innovative product offerings, pricing strategies, and promotional campaigns.

Key Account Management

  • Establish and maintain strong relationships with key accounts.
  • Negotiate contracts, terms, and conditions to secure profitable deals and favorable shelf placements for the company's products.
  • Monitor account performance, track sales data, and identify areas for improvement to optimize revenue and profitability.
  • Provide regular reports and updates to senior management on sales performance, market trends, and competitor activities.

Team Leadership and Development

  • Lead and manage a team of sales professionals, providing guidance, coaching, and performance feedback.
  • Set clear objectives, targets, and KPIs for the team, and monitor progress towards achieving sales goals.
  • Foster a collaborative and high-performing team culture, promoting teamwork, accountability, and continuous learning.

Cross-Functional Collaboration

  • Collaborate with marketing, supply chain, finance, and other departments to ensure seamless execution of commercial strategies.
  • Coordinate with the marketing team to develop and implement effective promotional activities, visual merchandising strategies, and branding initiatives in POS.
  • Work closely with supply chain and logistics teams to ensure timely product availability and efficient distribution across our channels.

Compliance and Budget Management

  • Ensure compliance with legal and regulatory requirements, including customs regulations and policies across the region.
  • Develop and manage the commercial budget, effectively allocating resources and monitoring expenditures to achieve financial targets.

YOUR PROFILE ____________

  • Bachelor's degree in business administration, marketing, or a related field. A master's degree is a plus.
  • Fluent in English, Arabic and French are a plus.
  • Proven experience (at least 5-10 years) in travel retail or commercial roles within the consumer goods industry.
  • Strong understanding of the travel retail landscape, including airport operations, duty-free retailing, and travel retail trends.
  • Demonstrated track record of successfully developing and executing commercial strategies to drive sales growth and increase market share.
  • Excellent negotiation and relationship management skills with the ability to build and maintain strong partnerships with key accounts.
  • Strong leadership abilities with experience in managing and motivating a sales team.
  • Analytical mindset with proficiency in data analysis and market research techniques.
  • Exceptional communication and presentation skills, both verbal and written.
  • Ability to work in a fast-paced, dynamic environment and adapt to changing market conditions.
  • Willingness to travel frequently.

WHAT CAN WE OFFER? ___________

  • A challenging role in a fast-moving, ambitious environment, with daily learning opportunities and passionate team members.
  • As part of LVMH, PCDO offers Career opportunities with a worldwide presence and continuous growth within 75 distinguished Houses.
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