Communication Coordinator

Position Summary
This role provides internal communication expertise to plan, deliver and evaluate a responsive, high-quality Internal
Communications service for the University.
Reporting to the Internal Communications Manager in a small team, the position holder has the skills to initiate,
develop and manage communication channels, create compelling content, provide expert advice and continually
improve the service through identification, evaluation and interpretation of a range of target audiences’ interaction
with messages and channels. Scope of Work  Manage and develop existing key University internal
communication digital platforms
 Develop and enhance the University’s range of internal
communications channels to ensure relevance, accessibility,
and engagement.
 Manage and schedule messaging requests across internal
communications channels.
 Manage other internal communications updates when
required, such as updates from the President.
Content:
 Proactively plan, produce, and manage internal
communications messages on a day-to-day basis.
 Ensure editorial decisions align with an understanding of staff
and student audiences.
 Quality check, publish, and evaluate engagement with
messaging across the organization.
 Develop compelling content, including commissioning,
composition, editing, and authorization of internal
communications messaging to keep staff informed and engaged
with the University’s vision and ambition.
 Collaborate with stakeholders to develop engaging news and
announcements for various internal communications channels.  Utilize multiple media types, including text, images, audio, and
video, to ensure fresh, accessible, and audience-appropriate
messaging.
Change Communications Project Support:
 As required, support communications workstream on selected
University projects.
 Act as a point of expert internal communications advice and
support to Project Sponsors, creating comprehensive
communications matrices and identifying stakeholders, risks,
opportunities, channels, and evaluation tools.
 Address internal communications issues arising from change
management activities across the University.
 Ensure timely, relevant, and accurate project communications
with stakeholders.
Staff Engagement:
 Plan and deliver a diverse range of staff engagement projects to
inform, involve, and empower staff in shaping future
developments.
 Tailor internal communications messages to the specific
requirements of different staff and student audiences.
 Balance communication priorities and avoid message overload
when scheduling campaigns, messaging, and events.
Events Management:
 Lead event management for internal communications events as
required, including those hosted by the President and members
of the Executive Team.
Stakeholders and Partnering:
 Act as an internal communications expert, providing guidance
and advice across the University.
 Ensure internal communications campaigns align with local
initiatives and collaborate with staff across the University to
align timescales, activities, and messaging.
 Develop strong relationships with key stakeholders across the
university and understand their challenges, audiences, and
requirements for internal communications.
 Maintain up-to-date knowledge of internal communications
techniques to provide expert help and advice to colleagues
across the University.
Reporting and Analysis:
 Use analytics to identify opportunities to increase engagement and
establish and manage new channels where appropriate.  Evaluate internal communications activities and their impacts, providing regular updates.
Competencies
Skills:
 Exceptional communication skills, both written and verbal, with the ability to convey complex ideas clearly and effectively.
 Strong ability to prioritize and manage a demanding workload with multiple deadlines, maintaining attention to detail and accuracy.
 Proactive and self-motivated, with the ability to take initiative and drive projects forward independently.
 Proficient in content creation, including the production of images, audio, and video content for various communication channels.
Attributes:
 Ability to maintain confidentiality.
 Ability to build and maintain positive relationships with academic staff and stakeholders, effectively translating complex issues and concepts.
 Collaborative team player with a willingness to contribute to shared goals and support colleagues.
 Flexibility and willingness to work "out of hours" when necessary to meet project deadlines and support organizational needs. Qualifications
 Bachelor's degree in a relevant field Experience
 Min 2 years of proven experience in planning, implementing and evaluating effective internal communications within an organization.
 Strong editorial experience, including writing for web platforms and digital channels.
 Experience managing digital platforms, including content management systems.
 Excellent understanding of internal communications methodologies and demonstrated ability to implement them successfully.
 Proficiency with analytics packages and ability to derive insights and recommendations from data.
 Experience using and managing social media platforms effectively.
 Background in higher education or related fields preferred. Nationality - Any (Male & Female)
Must have the same work profile.
Job location - Jeddah & Travel Based
Submit resume to -
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