Digital Transformation Assistant Manager

Job Purpose

Overseeing the process of integrating digital technologies into various aspects of an organization's operations, culture, and strategy to improve business processes, customer experience, and overall performance.

Job Requirements

• Bachelor's degree in Business or IT management.

• 10 years of experience experience in digital transformation leadership. with minimum 2 years in supervisory/managerial role

• Experience in IT portfolio management.

• Project management certification (e.g., PMP).

• Strong leadership and communication skills.

• Change management expertise.

Key Accountabilities

• Monitoring and Reporting

• Monitoring and reporting on the progress of digital transformation initiatives to senior stakeholders.

• Tracking the implementation of digital transformation projects and initiatives.

• Collecting relevant data and metrics to measure progress against predefined objectives and key performance indicators (KPIs).

• Compiling regular reports summarizing progress, achievements, challenges, and areas needing attention.

• Presenting reports and updates to senior stakeholders, including executives and board members, to keep them informed and engaged in the digital transformation process.

• Risk Management

• Identifying and mitigating risks associated with digital transformation projects.

• Conducting risk assessments to identify potential risks and challenges that may impact the success of digital transformation initiatives.

• Developing risk mitigation strategies and contingency plans to address identified risks proactively.

• Monitoring and evaluating the effectiveness of risk mitigation measures and making adjustments as necessary to minimize negative impacts on project outcomes.

• Communicating risk-related issues and recommendations to relevant stakeholders to ensure awareness and alignment on risk management efforts.

• Project Management

• Driving the projects and providing Senior Management feedback on regular feedback.

• Taking ownership of digital transformation projects and initiatives from inception to completion.

• Leading project teams and coordinating cross-functional efforts to ensure projects are executed efficiently and effectively.

• Providing regular updates and feedback to senior management on project status, key milestones, resource requirements, and potential roadblocks.

• Soliciting input and guidance from senior management to address challenges and optimize project outcomes.

• Proactively seeking opportunities for improvement and innovation to enhance project delivery and achieve desired results.

• Collaboration and Communication

• Being a self-starter and excellent communicator.

• Taking initiative and demonstrating proactive behavior in driving digital transformation initiatives forward.

• Assuming responsibility for identifying opportunities and solving problems independently.

• Communicating effectively with stakeholders at all levels, including executives, team members, and external partners.

• Articulating ideas, plans, and recommendations clearly and concisely, both verbally and in writing.

• Actively listening to others, soliciting feedback, and fostering open communication channels to promote collaboration and alignment towards common goals.

• Leadership

• Manage the objective setting for the team and respective reporting

• Ensure sufficient resources to fulfill the product development ambitions

• Understand the team capabilities, envision upskilling requirements for the team and arrange necessary trainings with HR team

• Provide coaching when necessary