NUPCO Account Manager

NUPCO Account Manager

Beckman Coulter Diagnostics Riyadh, Saudi Arabia Category Customer Support Job Id R1267093 Location Riyadh, Saudi Arabia Our career site no longer supports applications submitted via Internet Explorer. For a better experience, we recommend using Chrome, Firefox, Edge, or Safari. Thank you.
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JOB DESCRIPTION Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world-class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental, and applied solutions. Our globally diverse team of 67,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $18.3B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 1,200% over 20 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.

Job Description

Role and Responsibilities

BASIC PURPOSE

The position is responsible for Managing the teams that are responsible for entails representing Beckman Coulter, Radiometer, Leica Biosystems, and Cepheid items to NUPCO. Responsibilities include registering OPCO items, enhancing communication through a unified channel, and conducting weekly visits to NUPCO. Additionally, tasks involve overseeing post-award issues, monitoring deliveries of awarded items, ensuring timely issuance of goods receipt (GR) invoices, managing challenges encountered during the delivery cycle, coordinating departmental meetings with relevant stakeholders at NUPCO, minimizing organizational risk, and reviewing NUPCO penalties for validity and appropriateness.

Geography

Kingdom of Saudi Arabia - Riyadh

Expected Travel and Time Management

Some Travel required approx. 20%

Product Line

Diagnostics: Chemistry, Immunoassay, Hematology, Microbiology, IRIS, Molecular, point of care as well as Histopathology businesses.

Job Requirements Include:

Accountabilities
Leadership: Ability to inspire and motivate team members, set clear goals, and provide direction. Communication: Strong verbal and written communication skills to convey information clearly and effectively. Decision-making: Capacity to make informed and timely decisions, weighing various factors and risks. Problem-solving: Aptitude for identifying issues, analyzing root causes, and implementing solutions. Emotional intelligence: Awareness of one's emotions and those of others, and the ability to manage interpersonal relationships effectively. Adaptability: Flexibility to navigate changes, embrace innovation, and adjust to evolving circumstances. Delegation: Skill in assigning tasks and responsibilities appropriately, empowering team members, and holding them accountable. Time management: Efficient use of time, prioritization of tasks, and ability to meet deadlines. Collaboration: Capability to work effectively with diverse teams, foster a collaborative environment, and build strong relationships. Strategic thinking: Capacity to envision long-term goals, develop plans to achieve them, and align team efforts with organizational objectives.
Leading and guiding a specialized team to represent the organization effectively before NUPCO. Streamlining communication channels with NUPCO for efficiency and a positive image. Establishing and supervising task delegation for prompt response to NUPCO. Managing challenges related to NUPCO's significant sales contribution. Collaborating on platform development and training alignment. Prioritize shipments and deliveries to minimize customer complaints and maintain strong relationships with NUPCO's logistics team. Foster a culture of teamwork and collaboration to enhance overall productivity and employee loyalty. Coordinate departmental meetings with NUPCO. Establishing a master file for comprehensive monitoring and comparison of awarded items with NUPCO's records, enabling timely identification and rectification of discrepancies. Developing processes for prompt issue resolution. Collaborating with the registration team to address any post-award issues arising, such as discontinued production or catalog number changes. minimizing organizational risk through proactive communication with NUPCO. Work on registering all OPCO items in NUPCO platforms and accelerating their transfer from channel partner to Danaher’s new CR. If the GR invoice has not been issued within a maximum of two weeks after the delivery of the items, will raise the ticket and follow up with the concerned at NUPCO to have the GR issued. Conducting a thorough review of the penalties issued by NUPCO to ascertain their validity and appropriateness, and subsequently evaluating NUPCO's processes and procedures. Assist the Finance team with collection-related issues. He has full knowledge of tender portals such as:
+ SUS
+ SRM
+ ASN
Develop strong customer relationships & partnerships with key decision-makers in the contracts/tender department of the major accounts and identify key opportunities, to ensure. business directions are aligned & that Beckman Coulter is the partner of choice.

Qualifications and Education Requirements

Knowledge / Competencies and Behavior
Previous experience in an Admin-related environment. Good verbal and written communication skills. Familiarity with MS Office tools. Preferably a Saudi. College degree and above. Previous experience in managing SGH and/or Tender business. Robust understanding of the tender process, from evaluation to award. Strong business acumen and attention to detail. Ability to work closely with the different stakeholders. Must be able to work flexibly to ensure submissions meet critical deadlines. He has a good relationship with Customers, and he can build a relationship with customers. He knows about working with the Oracle R12 system.

REQUIRED BEHAVIOURAL COMPETENCIES

Flexible and able to build relationships with all stakeholders. Punctual and committed. Team player and self-motivated. Exceptional interpersonal and negotiation skills. Problem-solving skills. Team player with a proven ability to coordinate efforts amongst all stakeholders.

RELATIONSHIP WITH OTHERS

Internal

Admin. Key Account Management. Regulatory. Finance. CSR/Logistics & Distribution. Tender Manager. Tender and sales contractor. Planner. Sales Manager.

External

Ministry of Health (MOH), Central Labs, Regional Labs National Unified Procurement Company (NUPCO)/ Gulf Cooperation Countries (GCC) Office. Medical Supplies. General Directorate of Health Affairs.
At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers acros