Governance Operations Intern

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.

Role Overview:

The Governance Operations Intern supports the execution of governance processes across the organization, ensuring that trackers, documentation and coordination activities are consistently maintained and up to date.

The role combines structured administrative work (such as maintaining trackers, organizing documentation, and capturing meeting outputs) with exposure to how governance operates in a fast-growing, multi-country technology company.

Working closely with the PM, Operations and Governance, as well as cross-functional teams (Marketing, Event Operations, Finance, Legal, HR and IT), you will gain practical insight into how decisions are tracked, risks are managed and processes are standardized across regions.

Key Responsibilities

1- Governance Operations & Coordination

• Support execution of governance processes across teams and regions
• Track actions, decisions and follow-ups from governance meetings
• Coordinate with stakeholders to ensure timely updates and alignment
• Assist in preparing governance summaries and internal reports

2- Tracking & Reporting

• Maintain and update governance trackers, including:
• Policy/SOP Master Sheet
• Risk register
• Issue and action logs
• Ensure trackers are accurate, consistently structured and up to date
• Flag missing inputs, inconsistencies or overdue actions

3- Documentation & Standardization

• Support formatting and standardization of:
• SOPs and policies
• Templates and internal documentation
• Ensure documents follow naming conventions, version control and consistent structure
• Identify and flag outdated, duplicated or unclear documentation

4- Knowledge Management & Folder Governance

• Maintain and update the webook.com Hub (internal portal) to ensure content is accurate and up to date
• Support maintenance of centralized repositories (shared drives, internal tools)
• Ensure documents are properly stored, accessible and clearly owned
• Assist in organizing folder structures, access and governance standards

5- Governance Calendar & Follow-ups

• Support management of governance calendar (policy reviews, compliance checks, internal audits)
• Track deadlines and send reminders to relevant stakeholders
• Follow up on pending actions and updates

6- Learning & Exposure

• Exposure to how governance operates in a high-growth, multi-country tech company
• Understanding of how decisions, risks and processes are managed at scale
• Hands-on experience working across Operations, Finance, Legal, HR, IT and Marketing
• Development of skills in documentation, tracking, coordination and structured reporting

• Recently graduated or in the final year of a degree in Business, Operations, Management, Project Management, or a related field
• English written and verbal communication skills are non-negotiable
• Strong organizational and administrative skills
• High attention to detail and ability to work with tight deadlines
• Comfortable using tools such as Excel / Google Sheets / Docs