Intern - Research & Insights

Join Our Team as an Intern – Research & Insights!

New Metrics is a leading human-centric transformation consultancy, empowering organizations to enhance employee productivity, maximize customer lifetime value, and achieve sustainable growth. Our integrated approach combines advanced technology, real-time insights from structured and unstructured data, and a deep understanding of human behavior. New Metrics delivers end-to-end solutions across the customer lifecycle—from acquisition to advocacy—embedding ESG principles throughout. By leveraging data-driven insights and innovative strategies, we optimize customer journeys, boost loyalty, and enable clients to thrive in competitive, customer-focused markets. 

Our values—Be Bold, Be Curious, Be Human-Centric—guide everything we do. Our mission is to create meaningful impact by empowering businesses and delivering measurable human value. 

Click here to learn more about New Metrics.  

Click here to apply for the role.  

Summary:

As a Research & Insights Intern, you will join our Research & Insights team, working alongside Business Analysts, Consultants, and Team Leaders on real client engagements across customer experience, market insights, and brand research. This internship offers hands-on exposure to the full market research lifecycle—from proposal development and study design through fieldwork coordination, data quality control, analysis, and the delivery of insight-led client reports. 

Duration: 

Start: Monday 29 June 2026 

End: Thursday 27 August 2026 

Your Main Duties Will Include:

• Support the development of sections within client research reports based on quantitative and qualitative data outputs, translating findings into clear narratives, charts, and key takeaways 


• Conduct desktop research to inform project work, including industry landscaping, competitor benchmarking, secondary data gathering, and review of public sources, reports, and articles 


• Support proposal development by contributing to research design sections, methodology write-ups, sample frameworks, project timelines, and supporting credentials slides 


• Assist with quality control tasks on incoming data, including logic checks, consistency reviews, open-end coding spot-checks, and flagging anomalies for the project team 


• Coordinate within the Operations unit on fieldwork execution, including tracking sample progress, monitoring quota fulfilment, supporting briefing materials for field teams, and helping resolve in-field queries 


• Help prepare research instruments such as questionnaires, discussion guides, and screeners under the guidance of senior team members 


• Contribute to data tabulation and visualization tasks, building crosstabs, charts, and summary tables to feed into client deliverables 


• Support qualitative research activities, including notetaking during interviews and focus groups, transcript review, and thematic coding 

What We Expect From You:

• 3rd or 4th year students or recent graduates currently enrolled in or having completed relevant academic programs, such as: Business Management, Marketing, Math or Computer Science, Statistics or Data Analytics, Engineering, Social Sciences, Psychology, or related fields 


• Strong research, analytical, and problem-solving skills with attention to detail 


• Excellent written and verbal communication skills, with the ability to summarize complex information clearly 


• Proficiency in PowerPoint and Excel; familiarity with data visualization or tools (e.g., Power BI, Tableau) is a plus 


• Comfortable working in both English and Arabic 


• Curiosity about consumer behaviour, customer experience, and market dynamics 


• Eagerness to learn, take initiative, and contribute in a fast-paced, multi-project environment 

What You Can Expect From Us

At New Metrics, we are committed to creating an inclusive, flexible, human-centric and supportive work environment. 

When you join our team, you can expect: 

Exceptional trust based culture that fosters inclusion, creativity, and innovation: 

91% of employees feel engaged, reflecting our ongoing efforts to deliver the best in class employee experience 

94% of our employees feel included and have a sense of belonging 

94% of employees trust their manager 

Collaboration with a passionate and high-performing team that values appreciation of individual attributes and diverse perspectives 

Exposure to a global brand known for its commitment to excellence and making a difference in creating human value 

A comprehensive focus on flexibility, wellness and result orientation in operation 

Strong focus on life-long learning and continuous development, along with opportunities to enhance your skills and knowledge 

Equal opportunities for growth and development, supported by subsidized professional qualifications and paid professional memberships to advance your career 

A commitment to environmental sustainability, creating a positive impact on the world around us 

Join our passionate team at New Metrics and make a meaningful impact on the world of experience management! Our values, mission, and culture drive us to create flawless experiences that matter. If you’re ready to delve deeper and contribute to our vision, apply now. We can’t wait to hear from you!