Technical Engineer Apprentice

Tripod Machinery Middle East Trading Company represents Dingli Machinery, a global manufacturer of intelligent aerial work platforms and material handling equipment. The business is known for electric, diesel, and hybrid access equipment, backed by international research and development and advanced manufacturing capabilities. This is an opportunity to join a machinery-focused environment where technical learning, operational reliability, and customer support all play an important role.

As a Technical Engineer Apprentice, you will build practical experience across warehouse operations, machine preparation, technical support, and customer-facing service activities. The role offers exposure to both the operational and technical sides of the business, with the chance to support customers, work closely with equipment, and develop hands-on familiarity with internal systems and service processes.

Responsibilities

• Assist in warehouse machinery handling and operational activities, including pre-delivery inspections and daily routine inspections.
• Prepare and coordinate machines for customer delivery, ensuring all documentation and safety checks are complete.
• Support spare parts inventory control and coordinate with customers regarding parts orders and availability.
• Provide on-site and remote technical support to clients, troubleshooting issues and ensuring customer satisfaction.
• Conduct machine familiarization and operational training sessions for clients to ensure safe and efficient usage.
• Develop proficiency in using the company's ERP system for tracking inventory, orders, and service records.
• Complete additional work tasks as assigned by the supervisor or manager.

Required Qualifications

• 0 to 1 year of relevant experience.
• Proficiency in using computers.
• Basic understanding of mechanical and electrical systems.
• Fluency in Arabic and English.
• Eligible to work in Saudi Arabia.

Preferred Qualifications

• Bachelor's degree in Energy, Electrical Engineering, or a related technical field.
• Hands-on experience with machinery work such as equipment servicing, warehouse operations, pre-delivery inspections, or routine inspections.
• Experience using an ERP platform.
• Prior exposure to aerial work platforms, material handling equipment, or similar industrial machinery.
• Experience supporting customers through troubleshooting technical issues, coordinating deliveries, or providing basic machine familiarization or training.