Account Support Associate - Remote Work

Job Description:

We are seeking a dynamic and adaptable Account Support Associate to join our team at Zain Saudi Arabia. This is a part-time remote work position based in Mecca, SA. As an Associate Level Account Support Associate, you will be responsible for providing support to key accounts and assisting with various administrative tasks to ensure the smooth running of operations.

Responsibilities: - Serve as the main point of contact for key accounts, addressing any inquiries or issues in a timely and professional manner - Maintain accurate records of account information and interactions using CRM software - Collaborate with the sales team to identify opportunities for upselling and cross-selling products or services - Assist with the preparation of presentations and reports for client meetings - Monitor account performance and provide regular updates to management - Contribute to team meetings and brainstorming sessions to generate new ideas and strategies for client retention and growth - Handle administrative tasks such as scheduling meetings, organizing files, and coordinating travel arrangements - Stay current on industry trends and competitor activities to provide strategic insights to the team - Build strong relationships with clients and colleagues to foster a positive working environment

Requirements: - 2 years of experience in a similar role, preferably in the telecommunications industry - Proven ability to manage multiple tasks and prioritize effectively in a fast-paced environment - Strong communication and interpersonal skills, with a focus on customer service - Proficiency in Microsoft Office suite and CRM software - Energetic, adaptable, and able to thrive in a team-oriented environment - Excellent presentation skills and attention to detail - Bachelor's degree in Business Administration or a related field

Benefits: - Disability insurance - Medical coverage - Travel and spending expenses

Working Environment: At Zain Saudi Arabia, you will have the opportunity to achieve success in a high-energy workplace focused on delivering impactful results. Our team is dedicated to driving innovation and providing exceptional service to our clients.

Deadline to Apply: July 14, 2024

Equal Opportunity Statement: Zain Saudi Arabia is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.