Chat Support Officer - Remote Work

Job Description:

Dallah Healthcare Company is seeking a dedicated and reliable Chat Support Officer to join our team on a part-time basis. This is a remote work opportunity, allowing you to work from the comfort of your own home.

Responsibilities: - Respond to customer inquiries and provide support via chat - Resolve customer complaints in a professional and efficient manner - Utilize critical thinking skills to troubleshoot and provide solutions to customers - Upsell products and services to increase sales - Maintain accurate records of customer interactions

Requirements: - 2 years of experience in customer service or a related field - Excellent communication skills - Strong persuasion skills to drive sales - Ability to think critically and problem solve effectively - Proficiency in using chat support software - Must be able to work independently and meet deadlines - Ability to handle a high volume of customer inquiries

Personality Traits: - Dedicated to providing high-quality customer service - Reliable and able to work autonomously

Soft Skills: - Persuasion skills to drive sales - Critical thinking skills to effectively solve customer issues

Benefits: - Company transportation for on-site training and team meetings - Paid Time Off (PTO) for time away from work - Retirement plan for long-term financial security

Working Environment: - At Dallah Healthcare Company, we believe in giving back to the community through corporate social responsibility initiatives. Join us in making a positive impact on the world around us.

Deadline to Apply: May 6, 2024

Equal Opportunity Statement: Dallah Healthcare Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.