Chat Support Officer - Remote Work

Job Description:

Zamil Industrial Investment Company is seeking a Chat Support Officer to join our team on a part-time basis. This position will be remote, allowing you to work from the comfort of your own home. As an entry-level position, no prior experience is required, making this an excellent opportunity for those looking to start their career in customer support.

Responsibilities: 1. Provide timely and accurate responses to customer inquiries via chat. 2. Assist customers with product information, order status, and issue resolution. 3. Maintain a professional and positive attitude in all customer interactions. 4. Collaborate with the customer service team to identify trends and suggest improvements. 5. Stay up-to-date on product knowledge and company policies.

Requirements: 1. Resilient and dedicated personality traits. 2. Strong emotional intelligence and strategic planning skills. 3. Excellent written communication skills. 4. Ability to work independently and manage time effectively. 5. High school diploma or equivalent.

Benefits: 1. Employee discounts on company products. 2. Gym membership reimbursement. 3. Free accommodation for remote workers.

Working Environment: At Zamil Industrial Investment Company, we provide a flexible working environment that values efficiency and adaptability. Our team is supportive and collaborative, allowing for growth and success in your role.

Deadline to Apply: Please submit your application by July 22, 2024.

Equal Opportunity Statement: Zamil Industrial Investment Company is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment without regard to these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.